CN - Account Executive

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. REQUIRES ID 19361 Employment Type: Full Time Job Category: Business Development Job Grade: Sales 12 Work Location: Quebec City, Quebec Potential Work Location: Quebec City JOB OVERVIEW (FR & EN) Le principal objectif du gestionnaire de comptes est de générer des ventes de façon organique en entretenant les relations avec les clients existants et en cherchant de nouveaux clients... The Account Executive's primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. The Account Executive will provide world class account management, acting as a liaison between the company and a group of customers. RESPONSIBILITIES Penetrate accounts at functional and executive levels, working with district leaders and industry experts to design superior solutions for current and future customer needs. Provide cross-territory technical and sales expertise when needed. Instrumental in execution of MSC Collaboration projects and cross-selling activities. Act as a role model for all sales associates and consistently demonstrate MSC values and financial achievement. Work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow-up skills. Must achieve sales plan and account retention target. Identify and grow opportunities within the district through collaboration with strategic accounts, national account, MSC sales, and sales management to ensure growth achievement. Effectively communicate initiatives between multiple contacts within a customer. Maximize the percentage of productivity through utilization of multiple MSC Solution channels. Develop world class relationships with customers and deliver key components of the sales strategy, while being initiative to solve customer needs. Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements. Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services; sells with goals of exceeding departmental financial and division targets. Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace. Develops strategy of the sales territory, including identifying strategic partnerships, planning territory development, and cultivating local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Retains customer base by delivering and ensuring a superior customer experience. Maintains accurate and quality sales records and prepares sales and activity reports as required. Responsible for successful implementation of major company programs and initiatives. Assists or conducts prospect/customer surveys and conversions and sets up of new customer locations. Secures and submits customer orders for processing utilizing wireless ordering technology. Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines. Submits in timely manner, in the requested format, all written reports required by management. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. QUALIFICATIONS – CE DONNÉES AVOIR Diplôme d’études secondaires ou équivalent requis. Expérience de la rétention et de la pénétration des comptes (expansion des ventes au sein des comptes existants); doit être en mesure d’attester des succès commerciaux. Expérience confirmée dans l’acquisition de nouveaux comptes, la rétention des comptes et la pénétration des comptes (expansion des ventes au sein des comptes existants). Haut degré d’intégrité et capacité à établir rapidement les relations nécessaires avec les clients. Capacité avérée à résoudre des problèmes et à élaborer des plans d’action. Connaissance technique des produits, atout pour les marchés desservis, y compris fixations, produits chimiques, fournitures d’entretien industriel, électricité, plomberie, fournitures de soudage et d’atelier. Capacité à lire des documents techniques et à élaborer des analyses à leur sujet. Excellentes aptitudes à la communication orale et écrite, ainsi que d’excellentes aptitudes à l’écoute, à la présentation et à l’interrogation. Maîtrise de l’informatique (MS Word, Excel, PowerPoint, email) et capacité à s’acclimater au système de saisie des commandes sur PC et aux scanners portatifs sans fil. Base de compétences mathématiques et aptitude à organiser et gérer son temps de manière appropriée. Points bonus: Diplôme collégial de deux à quatre ans; 3 ans d’expérience directe à l’extérieur ou service après‑vente; 4 ans d’expérience dans l’industrie. OTHER REQUIREMENTS Permis de conduire valide. Capable de conduire jusqu’à plusieurs heures par jour au lieu d’un ou plusieurs sites de clients dans un territoire ou d’une région assignée. Job entails frequent lifting, bending and stretching. Ability to move product weighing up to 60 pounds (27 kilos). COMPENSATION Compensation starting at $67,000 - $100,000 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well‑being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well‑being and financial future. EQUAL OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. CONTACT Il nous fait plaisir de fournir, sur demande, une version française de tout document. Adressez‑vous au TalentAcquisition@mscdirect.com. Veuillez noter que cette boîte aux lettres est réservée aux traductions françaises seulement; nous ne répondrons pas aux demandes de renseignements généraux concernant l'emploi. #J-18808-Ljbffr