Membership and Experience Coordinator

4 weeks ago

Fort McMurray, Canada Northeastern Alberta Aboriginal Business Association Full time

About NAABA The Northeastern Alberta Aboriginal Business Association (NAABA) is a non-profit organization committed to supporting and promoting Indigenous business success throughout our region. We connect Indigenous entrepreneurs, community members, and industry partners to create meaningful opportunities and advance economic reconciliation. About the Role NAABA is seeking a motivated and organized Membership & Experience Coordinator to join our team. This dynamic position plays a vital role in developing and enhancing member relationships, supporting member engagement, and delivering exceptional experiences across all touchpoints. Working closely with the Executive Director, the Membership & Experience Coordinator leads the coordination of membership recruitment and retention efforts, ensures the accuracy of member data, and supports the planning and execution of NAABA events. The ideal candidate is a proactive problem-solver with strong organizational skills and a passion for supporting Indigenous business success. Key Responsibilities Member Management Build strong relationships with members, ensuring they receive exceptional service and value. Implement strategies to recruit new members and retain existing ones. Review and process membership applications, renewals, and updates. Maintain the membership database and directory. Prepare reports and presentations on membership trends and engagement. Communicate regularly with members through emails, newsletters, and meetings. Event Coordination Plan, organize, and execute NAABA events and activities for members and partners. Coordinate logistics, vendor management, and setup/teardown for events. Work collaboratively with the team to deliver engaging and impactful experiences. Administrative Support Provide administrative assistance to the Executive Director and team. Schedule and prepare materials for board and committee meetings. Maintain office operations, including supplies, equipment, and vendor contracts. Support IT and website updates as needed. Qualifications Post-secondary education in business administration, communications, or a related field (or equivalent experience). 2+ years of experience in administration, membership coordination, or event management. Excellent communication and organizational skills with strong attention to detail. Proficiency in Microsoft Office and comfort with database management. Ability to work independently and collaboratively in a fast-paced environment. Comfortable performing manual tasks for event setup and teardown. Must have a working awareness of Indigenous culture and history Why Join NAABA? Be part of an organization dedicated to empowering Indigenous businesses and communities. Collaborative, community-driven team culture. Opportunity to contribute to meaningful initiatives and professional growth. We invite applicants to self-identify to help us strengthen the diversity of our applicant pool. Participation is completely voluntary and not required for your application to be considered by NAABA. For employment equity purposes, an Indigenous person is someone who identifies as First Nation, Inuit, or Métis. #J-18808-Ljbffr

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