Technical Support Specialist

Do you love diving into the precision of the 3D world? Do you want your expertise to have a direct impact on clients and the technologies of tomorrow? What if your next challenge allowed you to share your knowledge and push the boundaries of technological innovation?At Creaform, we're not just looking for a 3D Metrology Expert. We're looking for someone who wants to be part of a dynamic team, who enjoys solving real-world problems, and who’s passionate about sharing their knowledge. You’ll be at the heart of exciting projects, working directly with our clients, our products, and our cutting-edge technologies.As a 3D Metrology Expert, you’ll play a key role in our customer service team. You’ll carry out 3D data acquisition and processing projects, train our clients on our solutions, and become a technical reference for your team. Your day-to-day will be filled with stimulating challenges, meaningful collaboration, and opportunities for professional growth.Alexandre, your future manager, is known for his attentiveness, approachability, and transparency. He has been working at Creaform for over 18 years and currently holds the position of Technical Manager.To succeed and grow in your career, Alexandre will support you with the following resources:Targeted training to quickly get familiar with our technologies;Personalized mentoring to support you in your projects and development;Access to diverse assignments to deepen your expertise and broaden your skill set.Here’s What We Offer YouContinuous training to support your career growth;Recognition of your ideas, regardless of your educational background;A supportive environment that fosters both personal and professional development;A wide range of benefits: competitive salary, group insurance, employer-contributed retirement plan, generous vacation policy, employee and family assistance program, telemedicine, and flexible working conditions;Hybrid work model.What does a typical project look like in your new team?Stay in contact with clients to perform 3D scanning based on specific needs;Process the collected data to extract reliable results for quality control, reverse engineering, or dimensional analysis;Deliver the project on time, ensuring compliance and high-quality deliverables;Train users on Creaform products and software to help them become autonomous and efficient;Answer technical questions and support the client in using the solutions;Collaborate with your team to share insights, improve processes, and contribute to the evolution of technologies.A few things that will help you settle in with us:Degree in engineering (technical or university level) or equivalent experience;Fluency in French and English (Spanish is an asset);Willingness to travel frequently across the Americas (approximately 50% of the time);Autonomy, strong organizational skills, and resourcefulness;Excellent analytical, problem-solving, and decision-making abilities;Strong interest in customer service and sales;Comfortable with both oral and written communication.AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. #J-18808-Ljbffr