Senior Director Corporate Communications

3 weeks ago

Montreal, Canada Apple Inc. Full time
p>Choose a language (This will update the page.)CA-Senior Manager

Sainte-Catherine

Apple Retail

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyze, and solve complex problems in partnership with Store Leader.

  1. Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals.
  2. Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  3. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
  4. Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store.
  5. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
  6. Demonstrate Apple’s values of inclusion and diversity in daily activities.
  7. Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  8. Be proficient in written and spoken English (sign language supported).
  9. Have 3 years of leadership experience in retail, sales, or a related field.
  10. Manage work through effective organization, planning, and prioritization.

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