Associate Computer Application Support

Join to apply for the Associate Computer Application Support role at Bell. Req Id: 426888. At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences. We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers. At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services. Responsibilities Monitoring: Ensure system availability and stability; perform troubleshooting and problem resolution Deployment: Configure and deploy applications, adhering to user-defined availability windows for application uptime Security: Remediate system vulnerabilities; apply patches in a test environment before deploying to production Data Management: Verify backups, manage storage, purge temporary information, create and test disaster recovery plans (DRP) Governance: Manage system access according to environments and user categories, in compliance with company security policies System Lifecycle: Plan the system lifecycle in collaboration with infrastructure architects Documentation: Maintain up-to-date documentation of system applications and configurations Essential Qualifications / Competencies College Diploma and/or Studies in Computer Science or equivalent experience Solid understanding of Windows Server, SQL Server, and IIS administration Knowledge of English required Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position Adept communication skills in English (oral and written) Keen eye for detail and precision Team-oriented, dynamic, and highly motivated Ability to handle responsibilities, make rapid decisions, and consistently meet deadlines Demonstrated critical thinking skills for analysis and problem resolution Proven ability to work efficiently under pressure and adhere to strict deadlines Strong organizational, planning, and priority management skills Preferred Qualifications / Competencies Adept communication skills in French (for Ontario) Experience with Windows Server 2016 or later Experience with SQL Server 2016 or later Knowledge of Linux Knowledge of Kubernetes containers and the CI/CD process Experience with SQL, PowerShell and DOS command programming languages Experience with cloud platforms (GCP, AWS, or Azure) Knowledge of Business Intelligence (BI) Knowledge of SQL Server Analysis Services (SSAS) cubes (OLAP) Knowledge of operational group processes (an asset) Working Conditions Occasional non-standard hours required for system maintenance Occasional overtime depending on the business needs Additional Information Adequate knowledge of French is required for positions in Quebec. Position Type: Union Job Status: Regular - Part time Job Location: Canada : Ontario : Toronto  ||  Canada : Quebec : Montreal Work Arrangement: Remote Application Deadline: 11/17/2025 We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy to learn more about how we collect, use, and disclose your personal information. Created: Canada, ON, Toronto Bell, one of Canada's Top 100 Employers. #J-18808-Ljbffr