Night Auditor
3 weeks ago
If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is looking to fill the role of Night Auditor. Located near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO This is a part-time position.Position SummaryThe Night Auditor is a key member of the Front Office Team; responsible for the overnight operations of the hotel, from 11pm to 7:30am and will verify the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services.What will you be doing?You will be responsible for performing the following tasks to the highest standard:Follow up with guest regarding satisfaction with guest-related issuesProcess all guest check-ins & check-outs by confirming reservations, assigning room, and issuing and activating room keyProcess all payment types such as room charges, cash, checks, debit, or creditAnticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations, prepare “walk letters”Contact appropriate individual or department as necessary to resolve guest call, request, or problemReview shift logs/daily pass on and document pertinent information in the daily pass onCount till at the beginning and end of shift. Balance and drop receipts according to Accounting specificationsFollow all company policies and procedures; ensure uniform and personal appearance are clean and professionalProcess and confirm wake-up callsProficient understanding of all emergency proceduresSpeak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquetteEnsures compliance with all Front Office policies, brand standards, online training and proceduresAny reasonable additional duties as requested by managementClass 5 drivers license and willing to drive hotel airport shuttleWhat are we looking for?To successfully fill this role, you should maintain the attitude, behaviors, skills and values, that follow:1+ years’ experience as a Guest Service Agent or similarHigh school diploma or equivalentPrevious hotel and accounting experience an assetAbility to communicate in a professional manner with: guests, team members, and managementAbility to understand and adhere to proper credit and cash handling policies and proceduresAbility to learn safety, emergency, and accident prevention policies and proceduresProficiency in Microsoft Word and ExcelCompetent level of computer proficiencyAbility to work flexible shifts, including evenings, weekends and holidaysClass 5 driver's license is mandatoryPerksExtended Health and Dental BenefitsWorld-wide accommodation and dining discounts with Marriott brandsEmployee discounts on accommodations, dining, Marina, and Health & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).An excellent work environment, with a focus on staff recognition and teambuildingRoom for growth and development.Don’t miss this exciting opportunity to join our Four Points family #J-18808-Ljbffr
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Night Auditor
6 days ago
Kelowna, British Columbia, Canada West Fraser Developments Ltd. Full time $21,000 - $63,000 per yearJob DescriptionAre you a people pleaser? Then we have the job for you As a Night Auditor at the Hyatt Place Kelowna, your primary responsibilities will be running the end of day process and providing 100% Guest Satisfaction on the over night shifts.Responsibilities & SkillsNight Auditors are responsible for greeting and registering the guestProviding...
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Night Auditor
3 weeks ago
Kelowna, Canada Four Points by Sheraton Kelowna Airport Full timeIf you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is looking to fill the role of Night Auditor. Located near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our...
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Hotel Night Auditor
14 hours ago
Kelowna, British Columbia, Canada KELOWNA BOUTIQUE HOTEL Full time $960,000 - $1,200,000 per yearDowntown Kelowna boutique Hotel requires full-time Night Auditor to round out our awesome front office team.Experience with night audit procedures in a computerized office environment is required, as is great customer service. Prepare reports, update, retrieve and distribute financial data. Accounting experience would be an asset in addition to knowledge of...
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Night Auditor
4 days ago
Kelowna, Canada The Royal Kelowna by Bellstar Hotels & Resorts Full time**We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.** The Night Auditor plays an important role managing the overnight front desk operations. Night Auditors need to act with honesty,...
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Night Auditor
4 days ago
Kelowna, BC VY P, Canada Bellstar Hotels & Resorts Full time $36,000 - $42,000 per yearWe're always looking for amazing people to join our team. Here at Bellstar, we "think like a guest, and act like an owner", and look for team members who try to make every stay an unforgettable experience for guests.The Night Auditor plays an important role managing the overnight front desk operations. Night Auditors need to act with honesty, integrity, and...
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Night Auditor Supervisor
7 days ago
Kelowna, British Columbia, Canada Eldorado Resort Full time $60,000 - $90,000 per yearUnder the guidance of the Front Office Manager, the Night Audit Supervisor is responsible for leading Front Desk operations during night shifts from 11:00pm to 7:00am, ensuring and maintaining a consistently high standard of guest service. You will be responsible for checking guests in and out, coaching the night team and maintaining the smooth flow of front...
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Night Auditor Supervisor
7 days ago
Kelowna, British Columbia, Canada Eldorado Resort Full time $60,000 - $90,000 per yearUnder the guidance of the Front Office Manager, the Night Audit Supervisor is responsible for leading Front Desk operations during night shifts from 11:00pm to 7:00am, ensuring and maintaining a consistently high standard of guest service. You will be responsible for checking guests in and out, coaching the night team and maintaining the smooth flow of front...
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Hotel Night Auditor
8 hours ago
Kelowna, BC VX J, Canada Fairfield By Marriott Vernon Full time $3,780,000 - $4,200,000 per yearJob OverviewWe're looking for a dependable Night Auditor from 11pm to 7am, to assist guests and oversee the hotel during overnight hours. This role is perfect for someone friendly, organized, and comfortable working independently.Responsibilities:Assist guests with check-ins, check-outs, and questionsRun nightly system reports (no accounting experience...
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Night Auditor Supervisor
7 days ago
Kelowna, BC VW L, Canada Eldorado Resort Full time $60,000 - $90,000 per yearUnder the guidance of the Front Office Manager, the Night Audit Supervisor is responsible for leading Front Desk operations during night shifts from 11:00pm to 7:00am, ensuring and maintaining a consistently high standard of guest service. You will be responsible for checking guests in and out, coaching the night team and maintaining the smooth flow of front...
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Night Auditor
1 week ago
Kelowna, British Columbia, Canada Witmar Holdings Ltd Full time $1,104,000 - $1,116,000 per yearWe are seeking an experienced part time night audit/guest service individual to join our talented team and rotate between two beautifully landscaped, family-owned, mid-sized hotels.Requirements:Previous front desk and or night audit experience will give you an A+.Previous security experience an asset.Must have valid Drivers License and be able to drive in...
