Customer Service Representative

2 weeks ago

Ottawa, Canada TWO MEN AND A TRUCK® Full time

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK® 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. TWO MEN AND A TRUCK® are NOW HIRING enthusiastic, customer-focused individuals In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today Responsibilities Provide outstanding customer service on all calls and online inquiries Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications Utilize your sales proficiency to secure critical sales Enter, schedule, and coordinate customer moves Achieve daily, monthly, and yearly sales goals and customer satisfaction goals Prepare and accurately complete all required paperwork Follow-up with customers post-move to ensure satisfaction Calmly and professionally handle customer concerns, complaints, or customer service issues Will participate in other sales, marketing, and networking activities in addition to charitable move coordination as well as manage the PR calendar All other duties as assigned Moving is stressful – join our team and help take the stress out of our customer’s day. Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job High school diploma or post graduate is preferred. A minimum of six months to one year of customer service and/or office experience is required Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred Excellent customer service skills (friendly, courteous and helpful) Demonstrated understanding and application of effective selling strategies and techniques Confidence to initiate customer contact, and comfortable asking for the sale Strong team player who works productively with a wide range of people and personalities Comfortable in a fast-paced environment; able to adapt quickly to changing priorities Basic computer and keyboarding skills Able to perform basic business math Able to present a professional image at all times to customers and vendors Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values Bilingual is a plus This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Ottawa, Ontario. The employer at this location is Mattyl Inc. Seniority level Entry level Employment type Full-time Job function Other Industries Truck Transportation Referrals increase your chances of interviewing at TWO MEN AND A TRUCK® by 2x Get notified about new Customer Service Representative jobs in Ottawa, Ontario, Canada. #J-18808-Ljbffr

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