Sales Administrator

1 day ago Be among the first 25 applicants At LJ Welding Automation, we don’t just build machines — we shape the future of welding technology. As a global leader in welding automation, we design and manufacture innovative equipment engineered to perform in the most demanding environments and climates. Our product lineup includes advanced welding positioners, pipe rollers, tank turning rolls, column & boom manipulators, and custom automation systems. These solutions power critical applications across industries such as aerospace, renewable energy, oil & gas, healthcare, and infrastructure manufacturing. When you join LJ Welding Automation, you become part of a team driving some of the world’s most ambitious engineering efforts — from manufacturing rockets for space exploration to automating wind tower production and building robotic welding systems for medical technology. We take pride in our work and are looking for driven, skilled individuals who are ready to grow their careers while contributing to the advancement of automated fabrication. About the Role As a Sales Administrator, you will play a pivotal role in driving LJ’s commercial success through accurate quoting, proactive customer communication, and expert coordination of sales activities within our CRM and ERP platforms. This position bridges administrative coordination and technical sales — ensuring that customer inquiries, RFQs, and orders are handled efficiently, professionally, and in alignment with LJ’s standards for quality and responsiveness. While this role supports the outside sales team, it operates independently in managing quoting workflows, CRM data, and ERP order processes. This is not an administrative-only position — it’s a technically skilled inside sales role for someone who thrives on precision, systems knowledge, and customer engagement. Key Responsibilities Prepare and issue accurate customer quotations using Epicor ERP and HubSpot CRM systems. Manage inbound RFQs, ensuring timely response and distribution to the appropriate sales channels. Collaborate with outside sales representatives to refine project scope, pricing, and delivery schedules. Follow up on quotations and opportunities to convert leads into confirmed sales. Track and report quote conversion rates, customer response times, and other key sales metrics. Maintain accurate and current customer, quote, and opportunity records in HubSpot CRM. Manage ERP workflows for quotes, orders, and invoicing to ensure seamless handoff between departments. Generate reports and analytics to support forecasting, performance tracking, and continuous improvement. Act as a subject matter expert for CRM/ERP functionality, helping optimize usage across the sales team. Serve as the primary point of contact for inbound customer inquiries and sales coordination. Ensure clear and professional communication throughout the quoting and order process. Work closely with operations, logistics, and accounting to ensure smooth order fulfillment. Coordinate with marketing and management to improve lead response, customer engagement, and process efficiency. Maintain strong relationships with repeat customers, suppliers, and internal stakeholders. Desired Skills & Qualifications 3–5 years of experience in inside sales, quoting, or sales coordination within manufacturing, automation, or industrial equipment environments. Strong technical and process expertise in ERP (Epicor preferred) and CRM(HubSpot preferred) quoting workflows. Proven ability to prepare accurate technical and commercial quotes. Excellent organizational, communication, and customer service skills. Proficiency with Microsoft Office (Excel, Outlook, Word). Strong attention to detail, data accuracy, and follow-through. Ability to manage multiple priorities in a fast-paced sales environment. Post-secondary education in business, sales, or a related field (preferred). What You Bring Self-motivated, dependable, and proactive with a strong sense of ownership. Technically adept and comfortable using CRM/ERP systems as daily tools for performance and efficiency. Team-oriented and collaborative, yet capable of working independently. Strong commercial awareness and a commitment to exceptional customer service. Positive attitude, professional demeanor, and commitment to continuous improvement. Working Conditions Work is performed primarily in an office environment. Employees may occasionally be exposed to shop-related noise, dust, or vibrations. Standard office equipment is used, including computers, phones, photocopiers, and filing systems. Work involves prolonged periods of sitting, typing, and computer use, as well as occasional standing, walking, and light lifting of office supplies (up to 20 lbs / 9 kgli> May require occasional visits to the shop or yard to interact with staff, attend meetings, or review projects, with PPE provided as required. The work environment is generally climate-controlled, with brief exposure to varying temperatures when accessing shop or yard areas. Position may require occasional overtime or flexible hours. Work is primarily team-oriented and collaborative, with some independent tasks requiring focus and attention to detail. Ready to Apply? If you’re looking for a hands‑on role in a fast‑paced manufacturing environment — where your expertise in CRM, ERP, quoting, and coordination directly contributes to sales success — we want to hear from you. Get notified about new Sales Administrator jobs in Edmonton, Alberta, Canada. Job Type: Full-time Pay: CA$25.50-CA$30.00 per hour Dental care Extended health care Disability insurance Employee assistance program Life insurance On-site parking Paid time off Company events Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Automation Machinery Manufacturing #J-18808-Ljbffr