Client Experience Leader

3 weeks ago


Toronto, Canada HARRY ROSEN Full time

Summary As a Client Experience Leader at Harry Rosen in Sherway Gardens, Etobicoke, you will play a pivotal role in enhancing the customer experience in a luxury menswear retail environment. You will lead a team dedicated to delivering exceptional service and fostering long-term customer loyalty. Responsibilities Build and develop a team focused on providing superior service to discerning clientele. Drive long-term customer loyalty and conversion by training the team on elevating both in-store and online customer experiences. Develop and implement coaching and performance improvement plans to enhance team capabilities. Work across various departments including sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure. Execute business plans and company initiatives with strong business acumen in luxury retail. Emulate and uphold the company's core values with a welcoming and inclusive mindset. Requirements 2+ years of retail experience with leadership capacity in managing a store or department. Proven track record of coaching and developing others with tangible improvements. Strong understanding of luxury retail business operations. Passion for fostering an inclusive and diverse work environment. #J-18808-Ljbffr



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    Client Experience Leader page is loaded## Client Experience Leaderlocations: Torontotime type: Full timeposted on: Posted 2 Days Agojob requisition id: R5706It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.***Client Experience Leader***Full-Time...


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