Colleague Specialist and Graduation Coordinator

Colleague Specialist and Graduation Coordinator Join to apply for the Colleague Specialist and Graduation Coordinator role at University of Guelph. Location: Guelph, CA, N1G 2W1. Division: Office of Registrarial Services. Department: Enrolment Services. Requisition ID: 1926. Position: Temporary full-time from 01/05/2026 to 12/23/2026. Covered by the Collective Agreement with USW Local 4120. Posting Date: 11/14/2025. Closing Date: 11/21/2025. General Purpose Working on a team with another Graduation Coordinator & Colleague Specialist and reporting to the Assistant Registrar, Enrolment & Graduation, this position is responsible for the accurate interpretation, creation, and maintenance of all undergraduate, Guelph-Humber and associate diploma academic program and course information housed on the University’s student information system (Colleague). This requires specialized knowledge to build complex and accurate degree audits, in addition to course prerequisite and restriction rules used as enrolment management tools to ensure appropriate student access to course sections. The incumbent requires a comprehensive understanding of University academic policies, procedures and practices as they relate to academic programs, curriculum, enrolment, degree completion and graduation. Duties and Responsibilities As a Colleague knowledge expert, the incumbent assists with testing scheduled upgrades to the Colleague software package related to all areas of Enrolment Services operations, develops training documents for all ES procedures, supports large Colleague processes such as course enrolment, and runs semesterly processes to accurately assess and close programs according to policy. As the Graduation Coordinator, the incumbent is accountable for processing over 5,000 graduation and convocation records for Guelph campus graduate, undergraduate and associate diploma students three times a year (February, June, and October). Duties include the application, approval and ceremony selection processes; printing of the degree parchment on all three campuses; standing and academic credential processes; participation in convocation events planning meetings; and communication with graduates via mass and individual email inquiries. Requirements One year community college program and three (3) years of experience, or an equivalent combination of education and experience Extremely strong analytical and problem-solving skills and the ability to break down complex material into logical, workable components in a comprehensive manner Thorough working understanding of how “computer logic” works to effectively work with the Colleague degree audit syntax (computer language used to create degree audit rules and requirements, enrolment restrictions, prerequisites, etc.) In-depth knowledge of the Colleague modules at the University of Guelph, including academic records, curriculum management, degree audit, registration, graduation, communication, biographic and WebAdvisor/Student Planning modules Ability to handle considerable latitude for independent action and judgement, and to work as a team Exceptional interpersonal skills, including the ability to communicate clearly, calmly, and professionally with a broad range of university staff, students and parents, while exercising judgement and diplomacy Strong organizational skills and ability to multi-task and prioritize effectively while managing large volumes of inquiries and tasks of varying complexity Ability to work well under pressure, with multiple interruptions and strict timelines while maintaining high quality work and excellent attention to detail Ability to critically analyse workflow processes, identify problems, recommend changes and implement solutions which provide excellent customer service Sound knowledge of MS Office (Access, Excel, Word, Outlook), ability to use Adobe Acrobat and update website on occasion At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. #J-18808-Ljbffr