Senior Security Operations Center Analyst

OverviewLong View. A career that helps you get more out of life.A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to workAre you passionate about IT Security? Are you excited about growing your security career within an innovative company?We are looking for a driven and self-motivated Security Operations Centre Analyst for our IGS branch located in our Calgary, Edmonton, Vancouver or Toronto branch You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.ResponsibilitiesActively participate in 24x7 operations of the Long View Security Operations Centre for L2 supportMonitor, identify and validate security events generated from Security Information Event Management (SIEM) toolsActively work in monitoring, event and incident management tools like Sentinel and CortexRespond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issueCoordinate major security incident situations and provide internal communications via email in a timely manorProvide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long ViewProvide security guidance to team members across the organization how to best identify, contain and remediate security related incidentsUnderstand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team membersFollow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate ownerWork with cloud technologies like Azure, AWS and Google Cloud PlatformFulfill reporting requests that can be pulled from Long View toolsWhat You Bring5+ years of professional experience in incident detection and response, malware analysis, or cyber forensicsKnowledge and experience monitoring Operations Technology and SIEM platforms such as:o MS Sentinelo Nozomio McAfee ePolicy Orchestratoro RSAo Defender for IoTo Defender for Endpointo Defender for Cloudo Defender for M365Knowledge and experience in Azure, Identity, SIEM platform administration and integration, network protocols, Firewall, IDS/IPS, windows, Linux. SOAR and Automation creation is highly desirableExperience applying retrieval-augmented generation (RAG) AI and Agentic AI to business workflows desirable.Extensive experienceevaluating, interpreting, and integrating relevant data sources for the purpose of mergingnetwork attack analyses with counterintelligence and law enforcement investigationsExperience with various IT service management tools including performance monitoring and ITSM solutionsExperience working with incident, problem, change and service requests that follow ITIL framework standardsExperience provisioning new client services and working through customer onboarding tasksProven ability to troubleshoot and resolve technical and procedural issuesStrong verbal and written communication which will allow you to communicate effectively to customers in non-technical termsAbility to react quickly and professionally with a sense of urgencyWhat Makes You Extra AwesomeIntermediate level network and security certifications like the SC-200, AZ-500, SC-300, CISSP, OSCPWhy Work At Long View?Interesting work– Be part of exciting projects while accessing all the latest technologiesCareer growth– Permanent staff positions, paid training, career life planning, and relocation and travel opportunitiesRSP planSalary: $69,960 - $91,823 a yearExpected salary range $69,960 to $91,823 per annumWant to learn more about our culture and life at Long View? Check us out on LinkedIn and InstagramLong View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know. #J-18808-Ljbffr