Technical Writer

NFI Parts™ is North America's most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. NFI Parts maintains extensive cross‑references for parts and has established relationships with over 1,000 suppliers. Learn more at www.nfi.parts. Position Summary The Technical Writer is responsible for developing and maintaining comprehensive and accurate technical information for use in bus service manuals and operator's guides. Under the direction of the Senior Technical Editor, you will develop service and operation information as required for manual publishing. What You Will Do Perform service and operator manual production writing work according to established procedures, ensuring tasks are completed within schedule deadlines. Research and understand the required aspects of a component, system, and subsystem to be described and represented within the manuals, interpreting associated source data such as BOMs, technical summaries, vendor documentation, photos, and technical diagrams and schematics. Contact engineering staff or parts suppliers to verify accuracy or obtain new information as needed, reviewing information for completeness and accuracy. Develop new service information by extracting, translating, rewriting, and transforming complex source data into simple English instructional text using established styles in current templates. Review text for incorporation or revision of all applicable safety standards and codes related to the subject matter. Analyze and identify illustrating requirements for new text. Follow departmental technical writing/editing practices and procedures. Work with the Senior Technical Editor in a positive and cooperative manner to meet all project priorities and deadlines. Report and supply possible solutions for any manual content problems or deficiencies encountered during a project. Perform and direct quality assurance checks on all work. Promote a positive and cooperative environment within the Writing Team. Requirements Certification or diploma in technical writing or a combination of education and experience. Excellent command of the English language, written and oral. Experience writing instructional information such as technical user guides and service manuals. Excellent knowledge of technical document lifecycle and format standards. 3–5 years of experience as a Technical Writer in the Automotive, Heavy Equipment or Aerospace industry. Experience working with engineers and technicians to extract and understand complex systems. Strong mechanical aptitude and attention to detail. Effective decision‑making skills. Strong ability to work collaboratively in a team. Proficiency in authoring and publishing applications such as Adobe FrameMaker, InDesign, and Adobe Acrobat. Excellent knowledge of standard computer business applications such as MS Office and file‑management skills. English/French bilingual capability is an asset. Benefits Competitive wages. A continuous learning environment. Opportunity to advance your career with a growing company. Recognition as a Manitoba Top Employer. Employee social committee events throughout the year. Ongoing employee development through in‑house training initiatives. How To Apply If you would like to apply for this position or know someone who would, please submit a resume. We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable. #J-18808-Ljbffr