Sales Account Manager

Sales Account Manager – Chicago The TransX Ltd. has an exciting opportunity to join our Sales & Marketing Department. The TransX Group of Companies is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. Operating for over 50 years, our team is dedicated to building strong business relationships and providing service excellence to support our customers’ business needs. As a member of TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect. Shift: Monday to Friday, 8:00 a.m. to 4:30 p.m. Location: Chicago, USA Reporting to the Assistant VP Sales, the Sales Account Manager is responsible for managing and developing key customer accounts, driving sales growth, and ensuring the delivery of excellent customer service. This role involves building strong relationships with clients, identifying business opportunities, and collaborating with internal teams to meet customer needs and exceed sales targets. The ultimate mission of this role is to: Drive sales growth and manage customer relationships to achieve business objectives. Identify new business opportunities and expand the company’s market presence. Collaborate with internal teams to ensure exceptional customer service and product delivery. Key Responsibilities 1. Customer Relationship Management (50%) Develop and maintain strong relationships with key customer accounts, ensuring customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, requests, and concerns, ensuring timely and effective resolution of issues. Conduct regular customer meetings and presentations to assess needs, gather feedback, and align solutions with business requirements. Assist internal teams with account‑specific issues as they arise (invoicing, claims, service, etc.). 2. Sales Development and Strategy (30%) Identify and pursue new business opportunities by prospecting and cold calling potential clients. Develop and implement sales strategies to achieve sales targets and contribute to business growth. Prepare and present proposals, pricing, and contract negotiations to customers. Present pricing proposals and manage contract negotiations with customers. Prepare and submit regular sales reports to senior management, outlining sales activities, pipeline status, and forecasted revenue. 3. Cross‑functional Collaboration and Market Engagement (10%) Collaborate with the marketing team to develop promotional materials, campaigns, and initiatives that align with sales goals. Work closely with operations, logistics, and other departments to ensure the smooth execution of customer orders and timely delivery of services. Provide feedback to product development and marketing teams on customer needs and market trends. 4. Market Analysis and Networking (10%) Maintain up‑to‑date knowledge of industry trends, market conditions, and competitor offerings to identify opportunities and challenges. Attend industry events, trade shows, and networking functions to build brand awareness and develop new business connections. Ability/willingness to travel to localized provinces or states for meetings, presentations and prospecting purposes. Key Performance Indicators Achievement of sales targets Growth of customer accountsCustomer satisfaction and retention Lead conversion rate Timeliness and quality of sales reporting Ideal Candidate Education / Certification / Experience: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. 3–5 years of experience in transportation / logistics sales, account management, or business development, preferably in a B2B environment. Additional sales training or certifications are a plus. Benefits & Perks Large, Canadian‑owned company Operating for over 50 years Leading transportation and logistics services 11 terminals across North America Competitive compensation Partnered training programs and learning supports Benefits RRSP company match programs Training and tuition reimbursement Recognition Programs Annual employee recognition & appreciation events Years of service awards Employee spotlights in our TransX Newsletter Safety recognition Annual performance incentives Other Perks Employee and family assistance program Encouraged work‑life balance Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) Professional & personal growth How to Apply Visit our website and click the ‘Apply’ button to submit your resume, cover letter and salary expectations. You will be contacted if you are selected for an interview. More information about working at TransX can be found on our website at http://www.transx.com. If you require accommodation for the recruitment process, please let us know at the point of application. TransX Ltd. is strongly committed to diversity, equity and inclusion and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, veterans, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. We thank all candidates for their interest; however, only candidates selected for an interview will be contacted. Application link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0fde836a-d336-4a11-856a-246a4dd1964b&ccId=19000101_000001&jobId=559370&lang=en_CA&source=CC2 #J-18808-Ljbffr