Customer Experience Associate- Future Opportunities
2 weeks ago
Customer Experience Associate – Future Opportunities Langley, British Columbia, Canada. Part‑time – Entry level. Job Description Perform a broad range of customer service transactions and provide information or advice on services, products, and solutions to current or prospective TD customers. Key Accountabilities Customer Provide an exceptional customer experience in every interaction and contribute to branch-wide customer experience improvement. Complete a broad range of financial transactions (deposits, withdrawals, bill payments, etc.) accurately and efficiently. Assist with resolving customer concerns and escalating when necessary. Identify customer needs, determine solutions, and open a limited range of products and/or services. Shareholder Support business objectives by meeting advice goals and promoting products, services, and banking capabilities. Understand and apply operating policies and procedures. Contribute to operational excellence and support timely, accurate completion of business processes. Escalate non‑standard or high‑risk transactions or activities as needed. Participate in process improvement opportunities and due diligence to ensure transaction accuracy. Adhere to the Bank Code of Conduct. Employee / Team Actively participate as a team member and promote a positive work environment. Continuously develop knowledge in the own area and engage in cross‑training. Communicate effectively to keep others informed of day‑to‑day activities. Support an equitable and inclusive workplace that values diversity. Represent the bank as a brand champion internally and externally. Breadth & Depth Execute routine customer transactions with limited financial impact. Possess broad knowledge of the basic product suite relevant to the business. Recommend customer solutions from established options and follow standardized advice procedures. Escalate non‑standard issues internally, addressing routine requests that require minimal discretion. Improve processes within the own work area and communicate product or process information clearly. Work toward reporting under a Manager – Customer Experience or Branch Manager. Experience & Education High school diploma (mandatory) and/or 1+ years of relevant experience. Post‑secondary or undergraduate degree in a related field is preferred. Work Location Langley, British Columbia, Canada. Employment Type Part‑time. Seniority Level Entry level. Language Requirement N/A. Benefits Overview Base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Colleague Development Regular career, development, and performance conversations; access to an online learning platform; and various mentoring programs. Training & Onboarding Comprehensive training and onboarding sessions will be provided to ensure success in the role. Interview Process Interviewers will contact selected candidates; outcomes are communicated via email or phone call. Accommodation Accommodations for accessibility are provided upon request, including meeting rooms and captioning for virtual interviews. Recruitment Notice We appreciate your interest in joining TD. We strive to remove all barriers so you can contribute fully during the interview process. #J-18808-Ljbffr
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City Of Langley, Canada TD Full timeWork Location: Langley, British Columbia, Canada Hours 15 Line Of Business Personal & Commercial Banking Pay Details We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this...
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Langley, Canada TD Full timeDescription :Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.KEY ACCOUNTABILITIESCUSTOMERCreate an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch...
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Customer Experience Associate
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Langley, Canada TD Securities Full timeCustomer Experience Associate – Vietnamese Language is an Asset (Future Opportunities) Location: Aldergrove, British Columbia, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay: $22.50 – $28.33 CAD (Hourly) TD is committed to providing fair and equitable compensation opportunities... At TD Canada Trust, we are the frontline of TD Bank....
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Customer Experience Associate
4 weeks ago
Langley, Canada TD Full timeCustomer Experience Associate - Vietnamese Language is an Asset (Future Opportunities) Location: Aldergrove, Colombie-Britannique, Canada Salary: $22.50 - $28.33 CAD per hour Hours: 15 per week Posted 2 days ago – be among the first 25 applicants! Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and...
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Customer Experience Associate
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City Of Langley, Canada TD Full timeWork Location:Langley, British Columbia, CanadaHours15Line Of BusinessPersonal & Commercial BankingPay DetailsWe’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this...
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