Remote SaaS Customer Success Manager

A technology solutions provider is seeking a Customer Success Manager to enhance client satisfaction and success. This full-time remote role involves managing client relationships, conducting onboarding, and addressing challenges to ensure optimal performance. The ideal candidate will have strong client support skills, analytical abilities, and experience in...

A growing B2B SaaS startup in Toronto is seeking a Customer Support Specialist to manage customer inquiries via live chat and email. This full-time, remote position requires strong English communication skills, a customer-focused mindset, and a proactive approach to problem-solving. You will be responsible for ensuring customer satisfaction and improving the...

A growing SaaS company in Toronto is seeking a Customer Success Associate to manage customer queries, maintain records, and engage clients. The successful candidate should possess strong communication skills and experience in customer service. This role offers the flexibility to work remotely, with a salary range of CAD $60K - $75K per year, and additional...

A leading data privacy company is seeking a Customer Success Manager to lead enterprise-scale SaaS deployments. This role requires a strategic thinker with significant experience managing implementations and ensuring successful customer outcomes. You will be the primary success partner for clients, driving AI-enabled adoption and optimizing platform use. The...

A leading SaaS company is seeking a Customer Success Manager to support North American clients and enhance their experience with our platform. Responsibilities include managing customer onboarding, proactively reaching out to at-risk accounts, and collaborating with cross-functional teams. The ideal candidate has over 3 years of experience in a...

A communications technology company is looking for a Senior Manager to lead the Customer Success team. You'll be responsible for managing customer relationships, driving product adoption, and coaching Senior Customer Success Managers. This role requires strong experience in customer success, leadership, and a background in SaaS. The position is remote with...

A dynamic SaaS company is looking for a Customer Success Manager to manage a portfolio of Shopify merchants. This fully remote position requires 3-5 years of experience in Customer Success or similar roles. Responsibilities include driving adoption, conducting business reviews, and spotting upsell opportunities. The position offers a competitive salary range...

A leading rewards solution provider is seeking a Vice President of Customer Success to lead their global Customer Success organization. This role involves strategic leadership, team management, and driving customer experience and outcomes. Candidates should have over 10 years of experience in customer success, with proven leadership in B2B SaaS environments....

A leading tech company is seeking a Team Lead, Customer Success to manage a small team while ensuring customer satisfaction and retention. This remote role offers opportunities for mentorship and collaboration across teams. Ideal candidates have substantial experience in customer success within a B2B SaaS environment. Offers competitive pay, flexible work...

A leading AI-powered marketing solutions provider in Canada seeks an experienced Strategic Customer Success Manager to ensure client success and satisfaction. This hybrid role combines remote work with in-office presence once established. Ideal candidates will have 5+ years in customer success within SaaS, excellent communication skills, and a strong empathy...