Remote CX Operations Leader

A leading software company based in Canada is looking for a CX Strategic Priorities Director to drive customer experience initiatives. In this role, you will partner with executive leadership to ensure operational excellence and alignment with business goals. The ideal candidate will have experience in strategy, strong communication skills, and a background...

A leading cybersecurity firm is seeking a Senior Manager, Technical Operations to drive operational excellence and scalability within the Customer Experience organization. This role requires 8+ years of experience in technology management and proven leadership skills. The right candidate will define the vision for integrating CX systems, ensuring efficient...

Direct message the job poster from Havas CX Canada Director of People, Talent Operations at Havas Type: Contract Duration: ~2 - 3 months Location: Canada, EST hours Work Arrangement: Remote or hybrid options available Are you passionate about building high-quality native iOS apps? Do you approach problems with a meticulous mindset and enjoy bringing...

Location: Must be based in Canada and available during EST hours Work Arrangement: Remote or hybrid options available Havas CX is looking for a Middleware Developer to support mobile application development across a fast-moving digital ecosystem. This is a contract role for someone who is comfortable jumping into an active codebase, understanding how things...

A technology firm specializing in AI is seeking an experienced AI Strategist to bridge traditional customer experience operations with AI transformation. In this role, you will collaborate with CX leaders to design strategic roadmaps, lead training sessions, and optimize automation processes. Ideal candidates have over 5 years of experience, deep CX...

Join to apply for the Implementation Consultant role at ada CX Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We raise a new standard of quality service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. The Role As an...

The Genesys Cloud CX Change Manager will be responsible for driving user adoption communication and organizational readiness for transformation initiatives across a large multi-client environment. This role ensures that transitions are smooth, well-communicated and effectively supported at every stage. The Change Manager will partner with business technical...

A dynamic tech company in Canada seeks a Talent Acquisition Specialist to manage end-to-end recruitment processes for GTM and CX roles. The ideal candidate brings 3-4 years of experience in full-cycle recruitment and excels at sourcing, candidate experience, and stakeholder management. This remote position offers flexibility and a range of benefits including...

A fast-growing HR technology firm is seeking a Talent Acquisition Specialist based in Canada. The ideal candidate will manage full-cycle recruitment for GTM and CX roles, ensuring a superb candidate experience. Applicants should have 3–4 years of experience in recruitment and strong sourcing skills, particularly in SaaS or tech environments. The role...

A global IT services and consulting company is seeking a Call Team Monitoring Specialist to monitor and analyze contact center performance using the Genesys Cloud CX platform. This role requires proven experience in performance monitoring and strong communication skills to deliver actionable insights. Join a dynamic team committed to operational excellence...