user support technician

4 weeks ago

Surrey, Canada JAI IT SOLUTIONS INC. Full time

QualificationsEducation: Secondary (high) school graduation certificateExperience: Experience an assetTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesDetailsWork Term: PermanentWork Language: EnglishHours: 40 hours per week #J-18808-Ljbffr

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