Family Service Combo
2 weeks ago
Accountable for serving client families by making at‑need cemetery arrangements, and selling pre‑need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead Generation Holds self‑accountable for prospecting a minimum of 1‑2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Relationships with Families Responds to client inquiries in a timely, respectful, sensitive and professional manner Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust‑based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre‑planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and teams with funeral directors, location managers, and other members of funeral home and/or cemetery staff, to provide seamless, high quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with rest of the SCI team Minimum Requirements Education High school diploma or equivalent 1‑2 years of college or an equivalent of education and experience Experience High school equivalency and 1‑2 years of college or an equivalent of education and experience 1‑2 years of customer service or sales industry experience preferred Licenses Current state/province issued driver’s license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills And Abilities Must be able to pass the Company’s internal presentation certification within thirty days of hire Ability to work a number of evenings and/or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but, at times must have the ability to work up to 12 hours in a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Pay $17.85/hr OR commission targeting 100K+ annually Postal Code: V5G 3M1 Category (Portal Searching): Sales Job Location: CA-BC - Burnaby #SALES #J-18808-Ljbffr
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Family Service Combo
2 weeks ago
Burnaby, Canada Service Corporation International Full timeAccountable for serving client families by making at‑need cemetery arrangements, and selling pre‑need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead...
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Family Service Combo
2 weeks ago
Burnaby, Canada Service Corporation International Full timeAccountable for serving client families by making at‑need cemetery arrangements, and selling pre‑need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Responsibilities Lead...
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Family Service Combo
1 week ago
Burnaby, Canada SCI Shared Resources, LLC Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! no description available no description available **Postal Code**: V5G 3M1 **Category (Portal Searching)**: Sales **Job Location**: CA-BC - Burnaby **Job Profile ID**: S00051
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Pre-Need Sales
4 weeks ago
Burnaby, Canada Service Corporation International Full timeA leading funeral services provider in Burnaby seeks a Family Service Counselor to support client families through cemetery arrangements and foster community relationships. This role requires strong customer service skills and the ability to collaborate with teams. The ideal applicant has a high school diploma, customer service experience, and is empathetic....
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Pre-Need Sales
3 weeks ago
Burnaby, Canada Service Corporation International Full timeA leading funeral services provider in Burnaby seeks a Family Service Counselor to support client families through cemetery arrangements and foster community relationships. This role requires strong customer service skills and the ability to collaborate with teams. The ideal applicant has a high school diploma, customer service experience, and is empathetic....
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Pre-Need Sales
3 weeks ago
Burnaby, Canada Service Corporation International Full timeA leading funeral services provider in Burnaby seeks a Family Service Counselor to support client families through cemetery arrangements and foster community relationships. This role requires strong customer service skills and the ability to collaborate with teams. The ideal applicant has a high school diploma, customer service experience, and is empathetic....
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Project Parent Family Counsellor
7 days ago
Burnaby, Canada Family Services of Greater Vancouver Full time**JOB OPPORTUNITY: Project Parent Family Counsellor** Download PDF Job Posting here **Project Parent Family Counsellor **Competition #57-23 **DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US!** About the Role At Family Services of Greater Vancouver, we’ve been helping people in crisis since 1928. As a non-profit, we help people develop skills...
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Family Counsellor
7 days ago
Burnaby, Canada Family Services of Greater Vancouver Full time**JOB OPPORTUNITY**:Family Counsellor - Project Parent BBY/NW** **Family Counsellor - Project Parent BBY/NW**Competition #45-25 About Our Opportunity: This full-time role will provide counselling, parent-education and support to families and children (birth - 12 years) referred by the Ministry of Children and Family Development (MCFD). This position...
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Pre-Need Planning Advisor
4 weeks ago
Burnaby, Canada Service Corporation International Full timeA leading service provider is seeking a Pre-Planning Advisor in Burnaby. The role involves achieving sales targets by developing relationships with families and the community. Ideal candidates should have 1-2 years of college experience and sales experience. Strong ethical values, teamwork, and adaptability are essential. Base pay is $17.85/hr with...
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Pre-Need Planning Advisor
3 weeks ago
Burnaby, Canada Service Corporation International Full timeA leading service provider is seeking a Pre-Planning Advisor in Burnaby. The role involves achieving sales targets by developing relationships with families and the community. Ideal candidates should have 1-2 years of college experience and sales experience. Strong ethical values, teamwork, and adaptability are essential. Base pay is $17.85/hr with...
