Conseiller.ère NetSuite Support Client/Consultant NetSuite Managed Services
3 weeks ago
LIDD is a leading supply chain management consulting firm that designs complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. Our Diversity Statement LIDD is an equal‑opportunity employer. When you join our team, you will feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process. Role Summary As a member of LIDD's NetSuite practice, you will assist clients with NetSuite‑related requests and manage a wide variety of daily NetSuite support requests. Responsibilities End‑user support Requirements gathering and data setup Assigning and updating roles and permissions Generating reports and providing minor customizations Solution design, script development and advice, testing and deployment Identifying corrective and preventive actions for reported problems Providing an initial response to client tickets within 8 business hours and resolving as soon as possible Participating in requirements gathering interviews, collaborating on data setup and process design, reviewing and signing off on documentation and testing, and participating in training Executing implementation independently and providing ongoing software support Running related client‑facing meetings and performing basic project management tasks Reviewing and updating current client contract rates Implementing and coordinating an annual managed services contract renewal process and a client quarterly business review for upselling, cross‑selling and demand forecasting Success Criteria Have impeccable written and oral communication skills Prioritize customer service and customer satisfaction Have at least moderate exposure to core NetSuite functionality Have at least two years of consulting or business analyst experience Have a keen desire to expand your understanding of NetSuite Have sharp analytical skills and be able to solve complex problems with minimal assistance Be able to handle competing priorities effectively and with limited guidance Qualifications Minimum of 3 years of experience Must be familiar with basic accounting principles and terminology Must be familiar with core NetSuite functionality; formal NetSuite system administration/consulting experience is a plus Familiarity with compliance and audit‑related topics is a plus Previous experience deploying pre‑packaged software solutions is a plus Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Consulting Industries IT Services and IT Consulting Location Greater Montreal Metropolitan Area #J-18808-Ljbffr
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Montreal, Canada LIDD Supply Chain Consultants Full timeLIDD is a leading supply chain management consulting firm that designs complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. Our Diversity Statement LIDD is an equal‑opportunity employer....
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Montreal, Canada LIDD Supply Chain Consultants Full timeLIDD is a leading supply chain management consulting firm that designs complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. Our Diversity Statement LIDD is an equal‑opportunity employer....
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Conseiller.ère NetSuite Support Client
2 weeks ago
Montreal, Canada LIDD Full timeÀ propos de LIDD LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus...
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Montreal, Canada LIDD Consultants Inc. Full time*An English description will follow À propos de LIDD LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire...
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Montreal, Canada LIDD Consultants Inc. Full timeÀ propos de LIDD LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus...
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Montreal, Canada LIDD Consultants Inc. Full timeÀ propos de LIDD LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus...
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Montreal, Canada LIDD Consultants Inc. Full timeÀ propos de LIDD LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus...
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Montreal, Canada LIDD Consultants Inc. Full timeÀ propos de LIDD LIDD est une firme d’experts-conseils de premier plan en matière de chaîne d’approvisionnement. Nous offrons nos services partout en Amérique du Nord ainsi qu’en Asie. Nous concevons de grands centres de distribution et des systèmes logistiques complexes afin d’aider nos clients à faire circuler leurs marchandises plus...
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NetSuite Consultant
4 weeks ago
Montreal, Canada Jump Full timeJoin a Quebec-based leader in the Internet of Things (IoT) and apply your ERP and financial expertise to help optimize systems at the heart of technological innovation by becoming their next NetSuite Consultant.Our client, a key player in the IoT sector, is currently seeking a highly skilled NetSuite Consultant to join their team in Montreal. If you’re...
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NetSuite Consultant
2 weeks ago
Montreal, Canada Jump Full timeJoin a Quebec-based leader in the Internet of Things (IoT) and apply your ERP and financial expertise to help optimize systems at the heart of technological innovation by becoming their next NetSuite Consultant.Our client, a key player in the IoT sector, is currently seeking a highly skilled NetSuite Consultant to join their team in Montreal. If you’re...