Director, Fraud Risk Management Innovation

1 week ago

Old Toronto, Canada Tangerine Bank Full time
Title: Director, Loss Prevention Technology - Tangerine

Requisition ID: 203774

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is and we continue to evolve on what it can be, using technology to create innovative, forward-thinking banking solutions with our clients’ needs in mind. We are made up of high-performing, curious, energetic and collaborative individuals who thrive in our high trust agile environment to deliver best in class solutions for our customers. We believe in giving people hands-on challenges and the responsibilities that come with them, allowing them to grow, evolve and create opportunities to build their career. Are you ready to make the change and become part of an established disruptor with the backing of a highly engaged team? If so, come join us and help redefine the Canadian banking landscape

The Director of Loss Prevention Technology is responsible for the strategic development, implementation, and management of technology solutions that safeguard the bank’s operations against fraud, money laundering (AML), and digital risks. This role oversees the technology supporting fraud detection and prevention, AML, collections, and the digital risk engine (DRE), ensuring these systems are efficient, effective, and aligned with the bank’s overall risk management strategy. The Director is responsible for overseeing the integration of Open Banking technologies to ensure secure and compliant access to customers' financial data. The Director provides leadership and direction in the utilization of advanced technology to mitigate risks, comply with regulatory requirements, and enhance the security and resilience of the bank’s digital and operational infrastructure.

Is this role right for you? In this role you will:

  1. Oversee the design, development, and deployment of advanced technology solutions:
    • Ensure the implementation of highly scalable, enterprise-level technology and tools to support fraud detection, AML, collections, digital risk management, and Open Banking.
    • Guarantee systems are aligned with the bank’s overall risk management strategy and regulatory requirements.
  2. Collaborate with business units and leaders:
    • Work closely with relevant stakeholders, including Engineering, Digital Product and Experience, Fraud, Compliance, AML, Risk, Bank Operations, and Open Banking teams, to identify and address technology needs and dependencies.
    • Lead execution against strategic plans and roadmaps for loss prevention technologies, ensuring alignment with business objectives and regulatory requirements.
  3. Promote innovation and efficiency:
    • Encourage the development and adoption of innovative solutions for fraud detection, AML, collections, and digital risk management.
    • Foster a culture of continuous improvement, driving efficiency and effectiveness in loss prevention operations using advanced technologies.
  4. Build and maintain a high-performance environment:
    • Develop an inclusive and high-performing engineering culture, attracting, retaining, and motivating top talent in the field of loss prevention technology.
    • Implement a people strategy that aligns with the bank’s values and business goals, ensuring effective succession planning and professional development for the team.
  5. Ensure regulatory compliance and alignment:
    • Translate complex compliance and regulatory requirements into practical and cost-effective technology solutions.
    • Maintain up-to-date knowledge of relevant regulations and ensure all loss prevention technologies and processes comply with applicable laws and standards.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 10+ years’ experience in a leadership role managing large complex enterprise-level technology projects and programs with significant technology and operational components
  • Expert knowledge of software development and design principles for highly scalable, enterprise-level technology stacks
  • Expert knowledge in modern agile principles and in a range of modern technologies and frameworks including working knowledge of the full stack
  • Flexibility to adapt to new and evolving environments and a demonstrated willingness and aptitude for picking new things up quickly
  • Strong leadership and relationship building skills
  • Extensive experience with automation, deployment, and testing practices at scale
  • Proven ability to communicate complex technical concepts effectively to semi-technical audiences

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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