Strategic Customer Success Director

1 week ago


Toronto, Canada Salesforce, Inc. Full time

A leading technology firm based in Toronto is seeking a Customer Success Manager, Director to manage key client relationships. The candidate must have significant experience in technical customer success, SaaS platforms, and excellent communication skills. Responsibilities include driving customer success through Salesforce services, maintaining stakeholder relationships, and guiding customers on new Salesforce features. Fluency in French and English is a plus. The role may require occasional travel and after-hour support.
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