Consultant, Field Service Engineering

4 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Halton Hills Victoria Surrey London Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario W, Canada Ciena Full time

Overview Employer Industry: Technology (High-Speed Connectivity) Why consider this job opportunity: Salary up to C$142,300 Eligibility for a discretionary incentive bonus for non-sales employees Comprehensive benefits package including medical, dental, and vision plans, 401(K) matching, and Employee Stock Purchase Program (ESPP) Opportunity to work in a flexible environment that prioritizes individual growth and well-being High potential for career advancement and professional development within a leading technology firm Chance to make a meaningful impact in the AI era through innovative projects What to Expect (Job Responsibilities) Manage SIF revenue assurance and oversee inventory shipments to meet quarterly targets Utilize the SIF application to create Statements of Work (SOW) for resource flexibility Conduct capacity and manpower planning for operations across multiple facilities Lead technical issue resolution and maintain operational updates during project execution Collaborate with Services and IT teams to identify opportunities for process optimization What is Required (Qualifications) Bachelor’s degree in Electrical Engineering, Optical Engineering, Computer Science, or a related field Minimum of 3–8 years of hands‑on experience in Optical/Ethernet technologies Proficiency in MS Office Suite and relevant software applications Availability to travel up to 80% and work off‑shift hours as needed Strong written and verbal communication skills with a proven customer‑centric approach How to Stand Out (Preferred Qualifications) Familiarity with the employer's product portfolio and ability to define technical challenges at a design level Experience in coaching and mentoring team members Ability to develop innovative solutions through applied creativity Expertise in translating complex technical issues into actionable engineering solutions Knowledge of commissioning standards and service interruption reporting We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr

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