All Store Manager
6 days ago
About the Role
As a Store Manager, you'll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You'll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.
- Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies.
- Represent yourself and the H&M brand positively during all customer interactions.
- Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results.
- Schedule to budgeted hours plan in line with sales budget and commercial activities.
- Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. li>
- Manage store maintenance in a cost-efficient way.
- Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
- Ensure good understanding of the local area of your store, customers, competition, and fashion trends.
- Responsible for talent and performance management in your store - recruiting, onboarding, upskilling, and developing your team.
- Complete performance evaluations and succession planning to support business needs & team.
- Responsible for the teams planning & scheduling.
- Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed.
- Ensure a clean and tidy sales floor and back of house.
- Ensure high fashion quality, visual and commercial product presentation, with great garment care.
- Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues.
- Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Hence all diversity dimensions are taken into consideration in our recruitment process.Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
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