Enrollment Consultant

2 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Right Management Full time

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Right Management Enrollment Consultant – French speaking The Enrollment Consultant is responsible for engaging and enrolling candidates into the Right Management service benefit program by providing a ‘best in class’ customer service and experience in an outbound and inbound call center environment. Efficient and effective enrollment directly correlates to total utilization of programs and overall take up, which directly impacts Right Management profitability and revenue. This position is project-based and hours will vary based upon the business needs and volume, not to exceed 28 hours a week. Accountabilities Results & Strategy The Enrollment Consultant must successfully contact candidates via various methods in order to enroll them in the Right Management program identified for them. They must assess and determine special needs or issues influencing the engagement decision, explain the nature of our service offerings, assist in mode of service preference and selection, and offer accelerated or conventional start scenarios resulting in service initiation. Data integrity and maintaining accurate records in various systems is also required. Client & Candidate Provide an exceptional experience for both candidates and clients to ensure that they utilize the programs that have been selected for them and are successful in initiating the programs. Thought Leadership Lead with guiding values of ManpowerGroup and ensure that relevant industry knowledge is provided to candidates. Qualifications Experience Required Industry: Call center or heavy phone experience preferred. Education: Bachelor’s degree or equivalent experience. Language: Fluency in French required. Technology: Competency in MS Office products, ability to multitask, and a high level of data integrity. Nice to Have Experience: previous experience in a similar role The pay for this role is between $21-22 hourly. This is a part-time only role. No transition to full time is available. Must be available to work between 10:00am-7:00pm ET. Must have a computer with Windows 11 and a headset. Equal Opportunity Statement ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Seniority level Associate Employment type Part-time Job function Customer Service and Human Resources Telephone Call Centers and Professional Training and Coaching #J-18808-Ljbffr

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