Technical Specialist – SAP Service

Technical Specialist – SAP Service & Asset Manager (SSAM) Raise is hiring a Technical Specialist – SAP Service & Asset Manager (SSAM). The role focuses on ensuring seamless integration, configuration, and maintenance of the SSAM mobile application within the SAP ecosystem. Base Pay Range CA$66.37/yr - CA$80.71/yr Key Responsibilities Implementation & Configuration Install, configure, and maintain the SSAM mobile application across iOS and Windows platforms. Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and the Business Technology Platform. Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role‑based access. Technical Support & Troubleshooting Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues. Perform root‑cause analysis and resolve performance bottlenecks. Maintain security roles and ensure compliance with enterprise standards. Development & Customization Develop enhancements using the SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements. Implement custom workflows, dynamic forms, and branding for SSAM clients. Integration & Collaboration Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance). Collaborate with functional teams, business analysts, and external vendors for solution design and deployment. Documentation & Training Prepare technical documentation, operational guides, and configuration manuals. Conduct training sessions for end‑users and junior technical staff. Required Qualifications Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager. Technical Expertise Strong knowledge of SAP Service & Asset Manager architecture and functionalities. Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services. Experience with SAP S/4HANA and ECC integration. Mobile Development Hands‑on experience with SAP iOS SDK, MDK, and mobile app deployment. Familiarity with offline synchronization and persona‑based mobile workflows. Must be able to provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues. Assets Experience with Agile methodologies and CI/CD tools (GitHub Actions). Knowledge of ESRI integration and geospatial data handling (optional but valuable). Education and Skills Bachelor’s degree in Computer Science, Information Technology, or a related field. SAP related certifications are an asset. Excellent communication skills for cross‑functional collaboration. Analytical mindset with the ability to troubleshoot complex technical issues. Additional Information Every contractor must supply their own Windows 11 laptop computer for the duration of the assignment. Every contractor must supply their own smart phone to access the organization’s network. Note: The primary pay rate is based on T4 classification; we will also consider applicants for INC classification where applicable. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Industry Utilities EEO Statement We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible or non‑visible disabilities. We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodations: https://raise.jobs/accommodations/ Contact If you have questions, contact +1 800-567-9675 or hello@raiserecruiting.com. #J-18808-Ljbffr