Customer Care Representative – Connect Hearing
3 weeks ago
Customer Care Representative – Connect Hearing (Sonova Group)Location: Nelson, British Columbia, CanadaSalary: Starting at $20/hour (Estimated annual: $39,000)Job Type: Full-TimeApplication Reference: 159708IntroductionConnect Hearing, part of the Sonova family of brands, is hiring a Customer Care Representative for its Nelson, BC clinic. This is a full-time opportunity for individuals who thrive in a fast-paced retail healthcare environment and are passionate about delivering exceptional customer service. If you’re looking to make a meaningful impact in hearing health, this role offers a rewarding career path with growth and development opportunities.About the CompanyConnect Hearing is one of Canada’s leading networks of hearing care clinics, backed by Sonova—a global innovator in hearing care solutions. Sonova’s brands include Phonak, Unitron, Hansaton, Advanced Bionics, and AudioNova. The company is committed to enabling lives without limitations through cutting-edge technology and compassionate service. Connect Hearing promotes a safe, inclusive, and development-focused workplace where employees are empowered to grow and contribute meaningfully.About the RoleAs a Customer Care Representative, you’ll be the first point of contact for clients, supporting clinic operations and ensuring a smooth experience for both patients and staff. You’ll handle administrative tasks, assist with minor device repairs, and manage third-party billing processes. Training will be provided for technical aspects of the role.$20/hour starting wageExtended health benefits from day one3 weeks vacation to start, increasing with tenure6 personal days in the first yearAdditional paid day off for your birthdayMonday to Friday schedule (business hours)Quarterly bonus eligibilityEducation sponsorship and career development supportResponsibilitiesProvide customer service in person, by phone, and via emailSchedule appointments and maintain clinic filesManage client accounts and build relationshipsCoordinate with insurance companies for third-party billingAssist with cleanings and minor in-clinic device repairsSupport Hearing Care Professionals with administrative needsQualificationsStrong communication and customer service skillsInterest or experience in accounts receivable and reconciliationPositive, proactive attitude with a willingness to learnAlignment with Connect Hearing’s values of helping othersAbility to work independently and as part of a teamWhy ApplyThis role offers the chance to be part of a mission-driven organization that values service excellence, innovation, and collaboration. With a competitive compensation package and a clear path for growth, Connect Hearing provides a supportive environment for individuals who want to make a difference in healthcare.How to ApplyInterested candidates click here to apply. If you’re eager to learn and grow—even if you don’t meet every requirement—Connect Hearing encourages you to apply. The company welcomes applicants from all backgrounds and is committed to equal opportunity employment. #J-18808-Ljbffr
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Customer Care Representative – Connect Hearing
2 weeks ago
Nelson, Canada School Result Full timeCustomer Care Representative – Connect Hearing (Sonova Group) Location: Nelson, British Columbia, Canada Salary: Starting at $20/hour (Estimated annual: $39,000) Job Type: Full-Time Application Reference: 159708 Introduction Connect Hearing, part of the Sonova family of brands, is hiring a Customer Care Representative for its Nelson, BC clinic. This is...
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Hearing Care Support Specialist
2 weeks ago
Nelson, Canada School Result Full timeA leading hearing care clinic in Nelson is seeking a Customer Care Representative to provide exceptional service and support clinic operations. The role includes scheduling appointments, managing client accounts, and assisting with device repairs. Candidates should possess strong customer service skills and a positive attitude. This position offers a...
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Hearing Care Support Specialist
3 weeks ago
Nelson, Canada School Result Full timeA leading hearing care clinic in Nelson is seeking a Customer Care Representative to provide exceptional service and support clinic operations. The role includes scheduling appointments, managing client accounts, and assisting with device repairs. Candidates should possess strong customer service skills and a positive attitude. This position offers a...
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Customer Service representative
1 day ago
Nelson, Canada BMO Full time $34,750 - $44,900Application Deadline:11/09/2025Address:298 Baker Street Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...
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Seasonal Customer Experience Representative
2 weeks ago
Nelson, Canada Indigo Books & Music Full timeCompany DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
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Seasonal Customer Experience Representative
3 weeks ago
Nelson, Canada Indigo Books & Music Full timeCompany DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
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Seasonal Customer Experience Representative
3 weeks ago
Nelson, Canada Indigo Full timeSeasonal Customer Experience Representative Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of...
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Seasonal Customer Experience Representative
3 weeks ago
Nelson, Canada Indigo Full timeSeasonal Customer Experience Representative Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of...
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Cashier/customer Service
5 days ago
Nelson, Canada Lordco Parts Ltd. Full time**Position: Cashier/Customer Service Representative** **Location: Nelson, BC** - Do you love interacting with people? Do you value providing customer service with a smile? Join our Nelson, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western...
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Cashier/customer Service
1 week ago
Nelson, Canada Lordco Parts Ltd. Full time**Position: Cashier/Customer Service Representative** **Location: Nelson, BC** - Are you looking for a full-time, entry-level job close to home? _Do you love interacting with people? Do you value providing customer service with a smile? Join our Nelson, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned...
