Quality and Patient Safety Specialist

3 weeks ago

Toronto, Canada CAMH Full time

Quality and Patient Safety Specialist - Quality, Patient Safety and Family Experience The Quality, Safety and Patient/Family Experience portfolio at the Centre for Addiction and Mental Health (CAMH) is seeking two (2) full‑time, permanent Quality and Patient Safety Specialists reporting to the Manager of Patient Safety. The successful candidate will provide leadership in advancing the safety culture at CAMH and supporting the organization‑wide patient safety program. Responsibilities Facilitate and coordinate various patient safety and quality initiatives, corporate quality improvement projects and other strategic priorities. Support the development of quality indicators and standards to assess the quality of care provided. Oversee administration of the CAMH incident reporting system (RL Datix). Utilize clinical knowledge, skill and judgment to identify patient safety themes/trends through daily review and analysis of incident reports. Follow‑up on patient safety events and Good Catch/Near Misses reported via the incident reporting system, and facilitate the incident analysis process for patient safety events. Collaborate with clinical teams in proactively identifying potential patient safety and quality priorities, and facilitate problem‑solving in consultation with appropriate team members/stakeholders. Use clinical competencies and frameworks to implement tools and methods that advance safety and quality (e.g., Root Cause Analysis, Failure Modes and Effects Analysis, Lean, etc.). Support and encourage incident reporting throughout the organization focusing on ensuring a “Just Culture” framework. Serve as a quality and patient safety resource to all program/services/departments. Develop curriculum, provide education and deliver ongoing training to staff on quality improvement and patient safety methodologies. Collaborate with healthcare teams to implement and support quality/patient safety improvement initiatives. Qualifications Master’s degree in a healthcare‑related field required. 3‑5 years of clinical experience. Registration with a health professional regulatory college. Experience in patient safety, risk or quality improvement preferred. Formal training and/or certification in patient safety would be an asset. Proven education and facilitation skills, ability to train and motivate staff; effectively leading improvement projects and process redesign. Exceptional interpersonal skills (developing and maintaining positive relationships, communicating clearly and effectively with people at all levels of the organization, working with others to identify, define and solve problems). Strong analytic abilities (including problem recognition and problem solving). Experience with MS Office (PowerPoint, Visio, Excel, etc.), RL Datix, data analysis, data manipulation, statistics and report generation. Experience preparing detailed reports, publications and presentations. #J-18808-Ljbffr

  • Quality and Patient Safety Specialist

    3 weeks ago

    Toronto, Canada CAMH Full time

    Quality and Patient Safety Specialist - Quality, Patient Safety and Family Experience The Quality, Safety and Patient/Family Experience portfolio at the Centre for Addiction and Mental Health (CAMH) is seeking two (2) full‑time, permanent Quality and Patient Safety Specialists reporting to the Manager of Patient Safety. The successful candidate will...

  • Quality and Patient Safety Specialist

    3 weeks ago

    Toronto, Canada CAMH Full time

    Quality and Patient Safety Specialist - Quality, Patient Safety and Family Experience The Quality, Safety and Patient/Family Experience portfolio at the Centre for Addiction and Mental Health (CAMH) is seeking two (2) full‑time, permanent Quality and Patient Safety Specialists reporting to the Manager of Patient Safety. The successful candidate will...

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