Service Advisor

3 weeks ago

Orangeville, Canada The Humberview Group Full time

Orangeville Toyota is looking for a Service Advisor to join their team in Orangeville. Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service. They advise customers on the necessary services for their vehicle, routine maintenance, other available services, book appointments, and build lasting relationships. This role offers the opportunity to develop strong product knowledge and sales techniques. Orangeville Toyota is a proud member of The Humberview Group – one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5,000 vehicles across 20 stores and 18 brands. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support. Compensation: Base Annual Salary + Commission. Why Join HG Career Growth: Unlock opportunities for advancement within our organization. Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000. Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match, and an Employee Assistance Program (EAP). Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024. Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success. Mentorship: Receive training and support from our leadership team. Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships. Social Engagement: Engage in social events like sporting gatherings and BBQs. Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family. And much more for you to discover Job Duties Advise customers on the care of their cars and the value of maintaining their vehicles. Scheduling appointments. Dealing with customer’s inquiries and concerns. Follow up with the progress of each repair order during the day. Handle telephone inquiries regarding work in process and appointments. Additional duties as assigned. What We Look For A great attitude Previous Service Advisor experience is strongly preferred. Strong technical/mechanical knowledge is required. Experience with the Toyota brand is considered an asset. Understanding of CDK would be considered an asset. A valid G driver’s license and clean drivers’ abstract. Strong organizational skills. Strong attention to detail. Friendly and a trustworthy individual. A desire to achieve the very best in customer service and teamwork. Excellent listening skills. Problem solver. Seniority level Entry level Employment type Full-time Job function Other Industries: Retail Motor Vehicles We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted. #J-18808-Ljbffr

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