AVP Compliance, E-Communications Monitoring

1 month ago


Old Toronto, Canada Manulife Insurance Malaysia Full time
h3>AVP Compliance, E-Communications Monitoring & Surveillance

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Locations: Toronto, Ontario; Waterloo, Ontario

Time Type: Full time

Posted On: Posted Yesterday

Time Left to Apply: End Date: November 16, 2024 (22 days left to apply)

Job Requisition ID: JR24080382

The Opportunity

Manulife is seeking a motivated self-starter to set up and run a dedicated E-Communications and Surveillance (Market Abuse) Compliance team. Supporting the legal entity and segment CCOs, the individual will be responsible for building a program to enhance our existing model and will work closely with Investigative Services, Distribution Compliance, and the Compliance Testing Team.

  • Strong desire to work in Communications/Surveillance disciplines with good investigative instincts and background.
  • Responsible for the Global E-Communications & Surveillance program.
  • Support the design, implementation, and operation of key controls relating to communications and surveillance.
  • Responsible for the timely analysis of electronic communication-based alerts leading to the detection and prevention of market or firm damaging misconduct.
  • Document reviews, process changes, and outcomes to ensure a complete and accurate audit trail.
  • Detect any violations of policy/regulatory requirements.
  • Drive the enhancement, expansion, and improvement of the E-Communication and Market Abuse Program from both effectiveness and efficiency standpoints.
  • Keep up to date with regulatory changes and internal policy updates to ensure that the surveillance system(s) incorporates appropriately current search techniques, rules, and criteria.
  • Provide a comprehensive E-Communications and Market Abuse training program.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Recommended Experience:

  • Degree in Legal, Finance, or a related field.
  • 5 - 10 years of legal/compliance or similar experience, with a good understanding of financial markets, products, services, and processes.
  • Confidence, maturity, and credibility to deliver and present to Senior Executive leadership and business unit leadership teams.
  • Strong relationship-building skills and ability to influence across all lines of business and at all levels of the Company.
  • High level of self-motivation and keen sense of 'owning' and delivering on project deliverables.

Knowledge and Skills:

  • Knowledge of the Financial Services Industry, with a specific focus on surveillance/Market Abuse.
  • Demonstrable understanding of investment instruments and a general knowledge of compliance concepts.
  • Program management experience in communication and Market Abuse surveillance in the financial services.
  • Previous experience with e-communications surveillance system implementation or system enhancement.
  • Knowledge of Data Protection and Privacy laws is a strong plus (US, Europe, and Asia Pacific).
  • Accuracy and high attention to detail – clear and precise report writing skills.


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