Security Operations Manager

Join to apply for the Security Operations Manager role at Jobber Jobber exists to help small home service businesses succeed. We work with local plumbers, painters, and landscapers to transform service delivery through technology. With Jobber they can quote, schedule, invoice, and collect payments while providing a professional customer experience. Running a small business today isn’t like it used to be—technology is evolving and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want. Our Culture Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. Security Operations Org Jobber’s Security org is a team of teams—Security Operations, Trust Operations, and GRC—each with clear ownership and shared accountability for protecting our platform, people, and processes. We work the Jobber way: be humble, be supportive, and give a shit. The Role You’ll build scalable systems, mature programs like DLP and SIEM, and reduce manual dependencies across our cloud environments. You’ll report to the Manager, Security Operations, and collaborate closely with Product Development, IT, and GRC teams to embed security into every layer of our environment. Security Operations Manager will: Lead the design, implementation, and integration of key security initiatives, including DLP, SIEM, and internal security tooling. Automate alert triage, vulnerability tracking, and incident response workflows through scripts, APIs, and serverless functions. Own and improve integrations across AWS and Azure/GCP, enabling scalable, low-noise monitoring and rapid response. Triage and respond to cloud security alerts, driving investigations and coordinating with engineering teams for resolution. Act as technical lead during incidents, providing expert guidance on cloud, infrastructure, and endpoint response. Document and standardize playbooks, runbooks, and internal processes to make security practices repeatable and scalable. Mentor and guide Security Operations team members, fostering technical growth and reinforcing Jobber’s values in day-to-day work. To be successful you should have: A seasoned technical background spanning Linux administration, IT operations, or software development, now applied to infrastructure security and SecOps. Deep AWS security expertise (GuardDuty, Security Hub), or strong multi‑cloud experience across Azure and GCP. Proven ability to build security automations and integrations using APIs, scripting, or serverless technologies (Python, Bash, Terraform). Hands‑on familiarity with SIEM, DLP, and cloud‑native security tooling. Experience managing or integrating MDM (e.g., Jamf, Kandji) and IDP (e.g., Okta, Azure AD, Google Workspace) solutions to enforce secure‑by‑default practices. A systems‑thinking approach—able to build from scratch, automate repetitive work, and scale operational processes. Strong written and verbal communication skills, with the ability to translate technical findings into clear, actionable insights. A collaborative mindset grounded in Jobber’s values—humble, supportive, and relentless—with integrity and professionalism in handling sensitive information. A passion for innovation and continuous learning, especially in emerging areas like AI‑driven security and cloud automation. It would be nice (but not a deal‑breaker) if you had: Experience securing multi‑cloud environments and applying governance models across AWS, GCP, and Azure. Experience with modern endpoint, identity, and cloud security tools such as Kolide, Netskope, Okta, Jamf, CrowdStrike, and Cloudflare. Familiarity with DevSecOps principles and CI/CD pipeline integration. Experience scaling or maturing security operations in high‑growth SaaS or startup environments. Practical experience with AI‑assisted tooling for detection, automation, or triage. Hiring Process Talent team member interview (45m) Hiring Manager interview (60m) Take‑home assignment with a follow‑up Functional interview (90m) Leadership interview (30m) Remote‑First Position This is a remote‑first position and all interviews are conducted virtually—via phone or video. Compensation At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to reflect the progression from learning the ropes to truly excelling. Benefits and What you can expect from Jobber A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top‑ups to support your growing family. A unique opportunity to build, grow, and leave your impact on a $400‑billion industry that has no dominant player…yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. Diversity & Inclusion We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. About Jobber Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win #J-18808-Ljbffr