Inside Sales

1 week ago


Lethbridge, Canada Bartle & Gibson Co. Ltd. Full time

Responding to inquiries and processing incoming calls and ordersContacting current customers and identifying new products and potential up-sellingEntering orders into the systemSourcing materials for customers when currently not in stockMaintaining knowledge base on current products and learning about new productsProviding product information, pricing quotations, and follow-up on quotesDeveloping and maintaining positive customer relationshipsEnsuring that customers are satisfied with order taking, product, pricing, deliveries, and overall serviceSupporting Counter Sales and handling returns as requiredWorking closely with others to ensure customer needs are metOther duties as required SKILLS AND COMPETENCIES Exceptional customer service Ability to warm up and develop instant rapport with potential customers Ability to develop long-term relationships and generate referrals from your customers Excellent interpersonal & communication skills, both verbal and written Impeccable organizational skills with attention to detail Time management & multitasking skills to serve several customers at the same time Self-motivated; able to function effectively both independently and as a member of a team Proven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION Minimum of two years sales experience (counter sales, inside sales or outside sales) required Post-Secondary courses in Plumbing an asset Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public Knowledge of the plumbing industry or a background in plumbing products required WHY WORK FOR US Company paid benefits Employee and Family Assistance Program (EFAP) Profit sharing RRSP match Personal Milestone Recognition Program Perkopolis Partnership Safety shoe reimbursement Employee Referral Bonus Program Employee discounts on in store purchases OUR MISSION Supplying the right solutions at the right time with our expert customer care throughout Western Canada. OUR VISION Be the preferred wholesaler by providing superior customer experiences. Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson. #J-18808-Ljbffr


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