Associate Specialist, Logistics

4 weeks ago


Mississauga, Canada RXO, Inc. Full time

RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Associate Specialist, Logistics at RXO, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery and routing issues with external customers and contracted drivers. The position involves heavy phone contact between external customers and contracted drivers and is responsible for billing and data entry tasks. What Your Day‑to‑day Will Look Like Assemble multiple routes for customer orders within a market Maintain phone communication between external customers and contracted drivers/couriers Assist contracted drivers with delivery issues Resolve any customer issues, complaints and answer questions Monitor progress of delivery routes Customer billing and data entry tasks Assign drivers/couriers delivery routes Oversee all unloading processes of returning routes at day’s end At a Minimum, You’ll Need Experience with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook It’d Be Great If You Have High school diploma or equivalent 1 year of related experience, including call center experience Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills This Job Requires the Ability To Lift up to 25 pounds Why Join Us We want to build a culture where we learn from one another, value diverse perspectives, operate safely, and build strong relationships. Our values are the key to our unique culture and our ability to deliver for everyone we serve. Our Benefits Supplemental health insurance (medical, dental and vision) Life, short‑term and long‑term disability insurance Pension with company matching contribution Company‑paid holidays Paid‑time‑off (PTO) The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are a proud Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement here. #J-18808-Ljbffr



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