GTM Enablement Program Manager

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BloomreachDirector, Talent Acquisition @ BloomreachBloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We’re building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn’t only autonomous…it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.At Bloomreach, we’re on a mission to drive growth, revenue and loyalty for our customers and our business. As a GTM Enablement Program Manager, you’ll work at the heart of our GTM teams, reporting to our Director of GTM Enablement - bridging customer and employee experiences, driving value through training, programs, processes, tools and content. In the role, you’ll own creation and management of resources, ensuring our teams have the right tools and training to engage prospects and clients effectively. You’ll work closely with Sales, Solutions, Marketing, Product, and Customer Success teams, driving sales productivity and revenue.What You’ll DoProgram & Project Management - Develop and execute comprehensive enablement programs for new product/feature updates, onboarding, ramping and ongoing initiatives, tracking and reporting on the effectiveness of initiatives using key KPIs (e.g., win rates, conversion rates, sales cycle length) to refine initiatives based on data-driven insights.Build & Nurture Relationships - Proactively build and maintain deep relationships with key stakeholders and strategic vision through regular communication, consultation and collaboration, including taking a leadership role for key initiatives. You’ll partner closely with teams to understand our strategic and revenue goals, and help translate how we will enable and measure training programs, managing change and multiple priorities.Content Management - Leverage our tools and feedback to own training content, proactively reviewing, maintaining up-to-date and centralized documentation, ensuring regular review cycles, and notification/archiving processes to ensure content is current, relevant, effective and easily accessible.Learning & Development - Regularly assess the needs of supported roles to develop, design, own and facilitate innovative and creative training solutions via live and asynchronous methods, including development, administration and tracking of role-based certifications, with a focus on impact and employee experience, leveraging multiple learning delivery tools/methods. Collaborates with SMEs, creating engaging, learner-focused, and outcome-oriented training content with supporting reinforcements (e.g. talk tracks).Learning & TechSavvy Innovation - Regularly engage in industry and community forums to explore emergent trends, processes, principles, and tools, to innovate and challenge the status quo, leveraging functionality in new and existing tools, to drive efficiency and effectiveness in the Enablement and GTM teams.What We’re Looking For5+ years of experience in sales or revenue enablement, or 3+ years of enablement with 2+ years of sales operations experience within a SaaS or technology environmentExperience enabling on sales methodologies and skills frameworks (e.g. Value Selling or similar, MEDDPICC)Demonstrated program management skills to drive large-scale projects to fruition, including goal setting, action planning, content creation, risk management, milestone tracking, KPI tracking, progress reporting and communicationsExperience in a direct sales role is a plus.Strong facilitation and communication skills, with the ability to engage and influence diverse audiences through self-guided courses, live sessions and workshopsExperience with Content Development, CRM, Call Recording, Learning Management and Content Management Systems (e.g. Articulate, Salesforce, Clari, SkillJar)Experience working cross-functionally with leadership in influencing, developing and executing successful plans in an environment of fast growthA track record of improving processes, introducing new approaches, and helping teams become more productive while balancing multiple prioritiesA true lifelong learner and self-starter with the desire to grow in a fast-paced SaaS environmentNice to HaveExperience with Martech: CDPs, campaign orchestration, or customer data pipelinesFamiliarity with Bloomreach, Braze, Salesforce, Adobe, or similar platformsExcited? Join us and transform the future of commerce experiencesMore things you’ll like about Bloomreach:Culture: A great deal of freedom and trust. We don’t clock in and out, and have neither corporate rules nor long approval processes. This freedom comes with responsibility and a results-oriented mindset.We have defined our 5 values and 10 underlying key behaviors; they’re embedded in our processes including recruitment, onboarding, feedback, personal development, performance review and internal communication.Flexible working hours and a virtual-first environment with Bloomreach Hubs across continents.Company events to experience the global spirit and our growth trajectory.Volunteer days: every Bloomreacher can take 5 paid days off to volunteer.Bloomreach Glassdoor rating and Comparably culture scores as references.If this position doesn’t suit you, but you know someone who might be a great fit, share it. Any unsolicited resumes or candidate profiles submitted through our website or to personal emails are considered property of Bloomreach and are not subject to payment of agency fees.Senior Program Manager I - Transformational Sales ProgramsCanada CA$111,265.00-CA$143,990.00Sr. Program Manager I - Customer Success ProgramsCanada CA$111,265.00-CA$130,900.00We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr