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Accommodation - Accommodation Experience Supervisor

1 month ago

Moncton, Canada Shannex Full time
Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program Access to virtual healthcare 24/7 for FREE through the group health benefit plan Vacation accrual (begins immediately) and travel insurance Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events Access to continuing education and training through Shannex’s Centre of Excellence Recognition and Rewards for service excellence and safety Maintains quality and resident satisfaction of Faubourg du Mascaret standards.Consistently ensures service delivery meets established brand standards in terms of quality, safety, timeliness, and customer service.Provides leadership and direction to housekeeping and hospitality services team. Accountable for management and performance of both departments.Manages the professional development of all Team Members within the housekeeping and hospitality services department.Oversees operating budget and spending processes of the food and beverage department.Directs safety & wellness culture of housekeeping and hospitality services team.A University Degree or equivalent experience in Business Administration, Hospitality Management, or similar education.Bilingual in English and French.2-3 years in a management role within Hospitality or Seniors Living environment.You are passionate about working with seniors and have experience working with the elderly in a seniors’ living or long-term care environment.Alzheimer’s Disease and other Dementia Care Course considered an asset.It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated.