User Experience

Company Profile:Join one of the fastest growing companies in Canada LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journeyPosition Overview:LawDepot.com is currently expanding and looking to recruit a User Experience (UX) Writerin Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.Primary Responsibilities:Develop interactive product questionnaires that customers fill out to create customized legal documentsWrite and edit text to make the creation of legal documents simple and easy for our usersCollaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversionGather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web productsImplement best practices and explore the creation of new best practices for web productsUtilize internal tools to implement specifications to a high standardConduct product research and user testing to inform questionnaire improvementsDevelop innovative strategies for increasing user engagement and retentionContinually develop skills by reading and researching about user experience optimization and digital marketingKnowledge and Skill Requirements:Post-secondary education in Communications, Marketing, Law, Business, Library Science, or other relevant fieldsTechnical writing experience would be an assetExcellent written and verbal communication skillsExperience with conversion rate optimization and A/B testingAbility to communicate complicated information in a succinct way that users can understandUnderstanding of conversion optimization, consumer psychology, and online marketingAbility to effectively provide and receive feedbackSelf-driven with the ability to work both independently and as part of a teamAbility to identify opportunities and suggest new ideasQuality decision making and sound judgementAbility to learn, work with, and troubleshoot various types of technologyKnowledge of law and legal matters would be an assetWorking knowledge of UX best practices would be an assetSoftware development knowledge would be an assetBilingual in French, German or Spanish would be an assetWhy You Should Join the LawDepot Team:Excellent total compensation packageComprehensive health and dental benefits, plus an additional Health Care Spending AccountGreat work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)Three weeks paid vacation, plus bonus personal daysContinuous learning opportunities, including LinkedIn Learning subscriptions and training budgetsCompany share planFree catered lunches for the entire officeMonthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)Casual work environmentPersonal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)Free and easily accessible parkingSouthgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes awayHybrid working arrangements for balance between getting work done at home and engaging with others in the officeHow to Apply:Please submit a resume and cover letter online via our Careers page at https://www.lawdepot.ca/careerWe thank all applicants; however, only those selected for an interview will be contacted. #J-18808-Ljbffr