Capacity Program Manager

About Us Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real—and happening daily at Coalition. About The Role In this role, you will help Coalition manage its relationships with insurance and reinsurance capacity partners across all insurance products, including delegated authority relationships and reinsurance relationships for our balance sheet vehicles. You will be responsible for managing day-to-day operations with these partners, including overseeing data sharing, audits, compliance with contractual obligations, and internal product development geared towards assisting carrier partners. Accordingly, we seek a highly talented individual with deep insurance and reinsurance experience who thrives in a fast‑paced, high‑growth environment. Candidates should be able to operate with minimal oversight to drive execution across our capacity strategy. Responsibilities Oversee day-to-day operations with Coalition’s insurance and reinsurance carrier partners. Ensure seamless communication and data sharing with external carrier partners. Manage annual audits with all carrier partners, and project manage implementation of any audit recommendations internally. Review contract wording with carrier partners, and ensure compliance with carrier contracts and guidelines. Direct internal product development needs to support carrier partners better. Effectively collaborate and communicate carrier-driven needs and requirements with cross‑functional teams (underwriting, claims, operations, product, engineering, etc.). Skills and Qualifications Operational experience at an insurance carrier or MGA, or experience managing capacity relationships and operations at a reinsurance broker. Excellent interpersonal and communication skills to formulate and articulate contractual, technical, financial, and operational needs with partners and internal teams. Strong attention to detail and analytical skills. Self‑directed and self‑motivated; excellent communicator and collaborator. Perks 100% medical, dental, and vision coverage. Flexible PTO. Annual home office stipend and WeWork access. Mental & physical health wellness programs like Headspace, Lumino, and more Competitive compensation and opportunity for advancement. Why Coalition? Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote‑first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real‑world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We’re always looking for collaborative, inquisitive individuals to join #OurCoalition. Privacy Notice Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled. Anti-Discrimination Notice Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace. Accommodations Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre‑employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction. #J-18808-Ljbffr