Manager, Workforce

The Manager, Workforce Management, is primarily responsible for optimizing workforce efficiency and ensuring smooth operations within multi-program areas and supporting Multi/Omni channel contact center environment. This role is also responsible for effectively managing workload forecasting, staff scheduling, and real-time staffing adjustments to meet...

**Job Title: WorkForce consultant** **Location: Toronto, ON** **Duration: Long Term Contract** - Must have professional certification and working experience in below for 3-7 years: - **Workforce Software** (Time and Attendance Management) Mandatory - **WorkForce certification** - Experience in any of the below SAP SuccessFactors modules would be an...

**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Scope**: Reporting directly to the Senior Workforce Performance and Attendance Manager, the Workforce...

**Who We Are**: Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming...

Are you a detail-oriented professional with a passion for benefits administration and compensation analysis? Do you have experience in HRIS systems and leave processes? We're seeking a Workforce Benefits Manager to join our team at Quantum Management Services Ltd. in Canada.About the RoleWe are a trusted leader in commercial property management and leasing...

**Job ID**: 50047 **Job Category**:Human Resources **Division & Section**:Seniors Services & Long Term Care, LTC Strategic Workforce & Planning **Work Location**:Union Station, 66 Front Street W **Job Type & Duration**:Full-time, **Salary**:$122,305.00 - $163,639.00 **Shift Information**: 35 hours per week per week **Affiliation**: Non-Union **Number...

We are seeking a talented Strategic IT Finance Workforce Manager to join our team at Intact Financial Corporation.The successful candidate will play a key role in managing our IT contingent workforce management program, optimizing expenditure, and contributing to the growth of our IT team and company.As a Strategic IT Finance Workforce Manager, you will be...

As a **Workforce Management Specialist,** you will plan and track our CEx contact centers schedules and operations using our WFM tools. You will provide management information and productivity forecasts by observing customer call patterns, and you will develop and analyze KPIs to identify patterns and trends. You will collaborate with several teams (QA,...

Workforce Planning Manager **Hybrid** **VGW is a fast-growing technology company and creator of market-leading online social games. **With offices around the globe, we're on a mission to be the biggest gaming company in the world!** The role of the W**orkforce Planning Manager **is to oversee, manage and implement workforce principles and methodologies...

**Job ID**: 51382 **Job Category**:Human Resources **Division & Section**:Transportation Services, Business Performance **Work Location**:Metro Hall - 55 John Street, 17th Floor, Toronto **Job Type & Duration**:Full-time, Permanent Vacancy **Salary**:$58,527.00 - $71,958.00 **Shift Information**: Monday to Friday, 35 hours per week **Affiliation**:...

Job Title: High-Profile Project ManagerOverview:MGR Workforce is seeking a highly skilled SEM Senior Project Manager to lead our tunneling operations team. This position offers an exceptional opportunity to work on high-profile infrastructure projects, utilizing cutting-edge methodologies and technology.Responsibilities:We are looking for a candidate with...

Job Summary:We are seeking an experienced Strategic Workforce Planning Manager to join our team at the City of Toronto. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic workforce plans to drive business excellence and support our organization's goals.Key Responsibilities:Develop and...

**About Us**: **The Opportunity**: Under Sunwing Vacations, we are looking for a Workforce Analyst to join us in making vacation dreams come true. The Workforce Analyst interprets, analyses, and makes recommendation that improve the overall operations to reduce overhead and improve customer satisfaction and experience. The analyst reviews daily staffing...

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...

**Summary of Duties** - Reports to Director, Scheduling & Workforce Optimization - Develop and manage complex project plans (defining plans with clear objectives and timelines) - Lead multiple work streams across clinical programs (including content development to ensure sustained momentum) with support from Director - Define process maps / flows for new...

**Your Day-to-Day** - Develop and implement workforce plans to ensure adequate staffing levels to meet service level agreements (SLAs) and business objectives for billing, retention, loyalty, technical support, and pro technical teams - Create and maintain shift schedules for a 24/7 call centre operation, ensuring adequate coverage during all service hours,...

At Intact Financial Corporation, we are seeking an experienced Workforce Management Strategy Lead to join our national WFM team in North York.About the RoleThis is a challenging and rewarding opportunity for a seasoned professional with a proven track record in leading WFM teams. As a Workforce Management Strategy Lead, you will be responsible for developing...

Senior Surveyor Role OverviewIn a high-profile civil project setting, the Senior Surveyor assumes leadership responsibility for surveying tasks in both field and office environments. This role requires precision in data collection, analysis, and reporting.About MGR WorkforceMGR Workforce is a leading provider of expert professionals to the construction...

**Manager, Talent Strategy & Workforce Planning** Are you ready to shape the future of Ontario's automotive and mobility sector? Join OVIN as our Manager of Talent Strategy & Workforce Planning, where you'll lead a dynamic team, drive strategic initiatives, and foster innovation in skills development. **Responsibilities**: - Lead a talented team in...

**Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...