Customer Success Lead — Shape Process, Mentor Team

A leading customer service organization in Vancouver is seeking a Customer Success Lead to oversee a team, manage operations, and ensure high-quality service. The ideal candidate should have a Bachelor's degree in business or technology and extensive experience in customer success. Responsibilities include training staff, resolving customer inquiries, and...

A leading customer service organization in Vancouver is seeking a Customer Success Lead to oversee a team, manage operations, and ensure high-quality service. The ideal candidate should have a Bachelor's degree in business or technology and extensive experience in customer success. Responsibilities include training staff, resolving customer inquiries, and...

Job Summary: The Customer Success Lead will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Duties/Responsibilities: Help build the infrastructure and standard operating procedures for the department Help create company guidelines particularly...

A leading childcare organization in British Columbia is seeking a passionate Lead Educator to develop and implement innovative curricula and mentor fellow educators. Ideal candidates will have a Diploma in Early Childhood Education, strong understanding of Child Safe Standards, and a genuine passion for helping children flourish. Join a tight-knit team with...

A leading childcare organization in British Columbia is seeking a passionate Lead Educator to develop and implement innovative curricula and mentor fellow educators. Ideal candidates will have a Diploma in Early Childhood Education, strong understanding of Child Safe Standards, and a genuine passion for helping children flourish. Join a tight-knit team with...

In this player/coach role, you will be managing our low touch customer engagement, tech touch strategy, and coaching up to 4 CSM’s. In collaboration with your team, you will be responsible for the health, expansion, advocacy, retention, engagement, and adoption of our product with our customers. You will be working closely with your team to proactively...

In this player/coach role, you will be managing our low touch customer engagement, tech touch strategy, and coaching up to 4 CSM's. In collaboration with your team, you will be responsible for the health, expansion, advocacy, retention, engagement, and adoption of our product with our customers. You will be working closely with your team to proactively reach...

Job Summary: The Customer Success Lead will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Duties/Responsibilities: - Help build the infrastructure and standard operating procedures for the department - Help create company guidelines...

Job Summary: The Customer Success Lead will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Duties/Responsibilities: Help build the infrastructure and standard operating procedures for the department Help create company guidelines particularly...

In this player/coach role, you will manage our high-touch customers and coach up to 2-5 CSMs. In collaboration with your team, you will be responsible for the health, expansion, advocacy, retention, engagement, and adoption of our product by our customers. You will work closely with your team to proactively reach out to their accounts, set benchmarks and...