Customer Experience Manager
3 weeks ago
About the job Customer Experience ManagerWe are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity. We are currently seeking a candidate as our Customer Experience Manager. The ideal candidate for this role would have a resilient personality, a positive attitude and a desire for career growth and advancement.As our Customer Experience Manager, you will be the driving force behind our efforts to create, enhance, and maintain world-class customer experiences. You will work closely with cross-functional teams to ensure our customers\' needs are met and exceeded at every touchpoint.What you will get:Competitive reward and benefits package such as Health insurance, retirement plans, and other benefitsOpportunities for professional growth and development.A supportive and collaborative work environment.Remote work environment.The chance to make a meaningful impact on our customers and our business.As our Customer Experience Manager, you are required to:Develop and implement customer experience strategies that align with the company\'s goals and vision.Analyze customer feedback and data to identify areas for improvement and drive initiatives to enhance customer satisfaction.Collaborate with marketing, sales, and product teams to ensure a cohesive customer journey.Train and mentor customer-facing staff to deliver exceptional service and support.Monitor and report on key performance metrics related to customer experience.Address and resolve escalated customer issues with empathy and efficiency.Stay up-to-date with industry trends and best practices to continuously improve our customer experience.Qualifications & Requirements:Proven experience in a customer experience or customer service leadership role.Strong analytical skills with the ability to interpret data and make data-driven decisions.Excellent communication and interpersonal skills.Ability to manage multiple projects and priorities in a fast-paced environment.Proficiency in CRM software and customer service tools.A customer-centric mindset with a passion for delivering exceptional service. #J-18808-Ljbffr
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Customer Experience Consultant
2 days ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref 00014684 Closing Date : 2025-12-28 4:00 PM Attachments : View our CEC Recruitment Video About HSS As...
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Customer Experience Consultant
2 days ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref Closing Date : 4:00 PM Attachments : View our CEC Recruitment Video About HSS As the Western...
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Southwestern Ontario, Canada Customer Experience Full timeA health services organization is seeking a Customer Experience Consultant for a full-time position. This role involves responding to customer interactions, ensuring high-quality service, and processing documents accurately. Ideal candidates should possess strong communication skills and a commitment to customer service. The position offers a competitive...
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Southwestern Ontario, Canada Customer Experience Full timeA health services organization is seeking a Customer Experience Consultant for a full-time position. This role involves responding to customer interactions, ensuring high-quality service, and processing documents accurately. Ideal candidates should possess strong communication skills and a commitment to customer service. The position offers a competitive...
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Customer Experience Manager
4 weeks ago
Saskatoon, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada American Income Life Full timeAbout the job Customer Experience Manager We are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity. We are currently seeking a candidate as our Customer Experience Manager. The ideal candidate for this role would have a resilient personality, a positive attitude and a desire...
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Customer Success Representative
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Conquer Experience Inc. Full timeCustomer Success Representative (Health Systems Segment)Location:Remote (Canada) EST PreferredCompany:Conquer Experience | Creators of PeriopSimEdTech / Healthcare SimulationEmployment Type:Full-time, RemoteAbout UsAt Conquer Experience , we make education an experience . We’re a passionate, innovative team with a strong foundation in gaming, virtual...
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Customer Experience Program Manager
2 weeks ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Barracuda Networks Full timeJob ID 26-363Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service...
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Operations Manager, Customer Experience
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bree Full timeAbout BreeBree is a consumer finance platform that brings better, faster, and cheaper financial services to over half the Canadian population who live paycheck to paycheck. We were part of Y Combinator in 2021 and raised a $2M seed round shortly after. We are growing at a double-digit monthly rate and are profitable. Our culture is defined by high ownership,...
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Director, Customer Experience
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Farber Group Full timePosition: Director, Customer Experience Location: Remote (Canada)Industry: Financial ServicesDepartment: MarketingEmployment Type: Permanent/FulltimeJob ID #16749983 Company Information Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established...
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Customer Experience Representative
2 weeks ago
Halifax, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Dash Social Full timeAs a Customer Experience Representative, you will be the in-platform expert for all Dash Social customers and prospects. As a member of the Customer Success team and working closely within our Revenue team, you will provide answers to all incoming questions and issues via Dash Social's in-platform chatbox. You will also perform various customer support...
