Area Manager
1 month ago
Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. p>
If you relate with being Caring, Curious, and Cheerful; p>Job Description
We are looking for an experienced Area Manager to oversee our business operations in an assigned region. The Area Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. Your duties include guiding managers and staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
To be successful as an Area Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. p>
As the Area Manager, you are the front runner of our growth mission, responsible for opening new branches and expanding the network according to the leadership team's strategic plan. You’re responsible for providing leadership, direction, and support to Chit Chats’ managers, branch leads, fleet, fulfillment, and increasing customer accessibility within your region. You provide oversight of the branches and drop spots in your region to align with the business strategy and company culture to achieve organization goals. You plan and drive operations to ensure results are consistent with compliance policies and the overall strategic direction for the organization. p>
You report to the National Ops and Logistics Director and manage or oversee Branch Leads, Fleet, Warehouse, Fulfillment, Supplies, as well as other initiatives, assignments, and projects aligned with Chit Chats’ vision and goals. You will also work or collaborate with Ops Product Owner, Member Experience, Client Success, Compliance, and Leadership to provide the support, training, and optimizations needed to align your region with Chit Chats’ vision and goals. You are the voice and ear for clients across your region, reporting trends and feedback to management. You plan and drive operational excellence to ensure results are consistent with compliance policies and the overall strategic direction for the organization.
Under the direction of the National Ops and Logistics Director, the Area Manager is responsible for overseeing the day-to-day processes, resource optimization, and systems development related to warehouse sort and fulfillment processes. This position will oversee the main operation hub in your regional hub. The individual acts as the dedicated liaison between your warehouse team and all related Chit Chats departments.
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