Digital Account Manager

OverviewCardinal Digital Marketing is looking for a Digital Media Senior Account Manager who will be responsible for day-to-day management of clients who run paid media & SEO campaigns, with modest supervision. The Digital Media Senior Account Manager will report directly to the Senior Account Director, Client Services, who will assist with client scoping, onboarding, and training.The Digital Media Senior Account Manager should have strong client-facing skills and be able to participate as a subject matter expert in client meetings.The Digital Media Senior Account Manager is responsible and accountable for the daily management of client communication, project management, and strategic account planning, including understanding and optimizing performance drivers and being able to provide recommendations based on data.The ideal candidate for this role has previous, direct experience managing multi-media clients and is multi-faceted. Understanding and ability to apply digital marketing best practices in relevant areas is a must and key to the candidate’s success. Strong critical-thinking skills and the ability to educate and manage client expectations will be a critical part of the job. ResponsibilitiesResponsible for leading clients that predominantly focus on Google and Meta ads.Lead day-to-day client activity that drives growth for our clients, including client communication & education, project management for campaign execution, planning and thought leadership for service strategy.Monitor and analyze account activity (i.e., volumes, key performance indicators/metrics, incidents, trends, etc.) across their clients.Understand partner marketing objectives and work with cross-functional teams at Cardinal to create innovative strategies that maximize program performance.Manage client and agency team expectations, day in and out, and helping clear roadblocks to success.Lead client meetings to present and discuss program optimization, execution, and marketing best practices.Responsible for day-to-day implementation of project deliverables; ensures deliverables are client-ready. Qualifications3+ years of experience with a marketing agency managing digital programsExperience working with SEO, PPC, Creative, and Analytics resources and a thorough understanding of related deliverablesAbility to multitask and prioritize under ever-changing needs and schedules; handling multiple accounts at once while meeting tight deadlinesProven project management skills with an understanding of processes and quality assurance/controlTop talent that is proactive and thrives in environments where they are creating new opportunities where none currently existMust be able to travel from time-to-time as required, as relationship-building with partners is critical to position successAbility to prioritize and meet deadlines in a fast-paced environmentHigh attention to detail and organizational skillsProven experience in growing client accounts and agency business What’s in it for you?We expect great things from our team members. So it’s only fair that you have high expectations for us too. From flexible schedules and work-from-home opportunities to competitive pay and parental bonding time, we’re always adding benefits to make working with us more, well, beneficial.Highlights100% remote work: For those who would keep on the sweatpants and avoid a commute, that’s no problem too. We want you to be where you feel energized and where you can do your best workFlex Time: Need to run out for a few hours for an appointment or personal issue? Go for it and make up the time on your schedule. Or if you need a whole day, go ahead and take it off. As long as you are pulling your weight and meeting Cardinal qualities, we’re all about flexibility.Unlimited PTO: Need I say more?$$$ and Benefits: We understand that talented people are in high demand these days, and we’ll compensate you accordingly. In addition to generous pay, we also offer a health insurance contribution.Healthcare Stipend: $50.00 monthly stipend for healthcare/insurance costPublic holidays: We recognize select public holidays in your country, so you don’t miss out on spending quality time with friends and family If you enjoy being client facing in the digital world and want to join a fun and hard working environment, we encourage you to apply Come join one of Atlanta’s best and brightest digital marketing agencies. Seniority levelMid-Senior level Employment typeFull-time Job functionBusiness Development and Advertising IndustriesAdvertising Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr