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Leader of the Corporate Account Coordinators

4 weeks ago

Kitchener, Canada s.t.o.p. Restaurant Supply Full time

OverviewWhat We Do s.t.o.p.Restaurant Supply has paved a path into becoming the top provider of top-quality kitchen equipment and materials for many foodservice giants in the hospitality industry.Our primary mission is to continuously pursue growth and perfection in everything we do to provide nothing but the best for our clients.Always on top of our game and putting the best interests of our customers first, s.t.o.p.Restaurant Supply promises an efficient and convenient online shopping experience for everyone.You can rely on our team of highly skilled professionals to exceed customer expectations by adhering to trustworthy and industry-established business practice.Annual Health & Wellness Benefit.What We OfferRRSP PlansProfit Sharing ProgramComprehensive Flexible BenefitsPaid Personal Days and Your BirthdayWhat it’s all aboutYou are an energetic and highly organized service professional with a passion for providing service excellence.You excel at customer service and can be counted on to support everyone around you.You approach what you do with high attention to detail and take care at every step.You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers.What you’ll doLead the Corporate Accounts Coordinators and the Customer Service ManagerStrategic planning of service and communication levelsMonitor budgets, expenses, revenues and profitsReport the teams\' progress and performances to senior executivesSupport the Customer Service Manager and Corporate Account CoordinatorsRun various computer reports, and maintain spreadsheetsDeliver projects on time within budgetSolve escalated issuesCoordinate sales inquiries and work out strategies to attract new customersAll other duties assignedQualificationsPossess a high level of professionalism and dedication to customer serviceProven ability to build Manager and leadership experience and skills setsCollege or University Degree or CertificateGood working relationships with internal and external clients and business partnersExcellent verbal and written communication skillsStrong organization, time management and decision-making skillsAbility to manage multiple tasks while prioritizing and managing tight deadlinesProficient in Excel and WordAbility to work in a team environment as well as under minimal supervisionMust be comfortable problem solving and handling challenging situations in a professional demeanour #J-18808-Ljbffr