Service Account Executive

Service Account Executive - Security Solutions Convergint is looking for a full‑time, enthusiastic, results‑driven and forward‑thinking Service Account Executive to join our amazing culture in our Toronto location. In this role, you will prospect and cultivate new relationships, gaining a deep understanding of our customers’ needs while securing service sales opportunities. As a Service Account Executive, you are part of a dynamic sales team that grows with Convergint. Who You Are You have a passion for providing world‑class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture, embrace inclusion, and strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive. Who We Are With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realise the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs that drive our unmatched culture, making us the #1 global, service‑based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What You’ll Do The Service Account Executive generates new Customer Support Program service agreements (CSPs) through acquisition of new accounts and growth of net new service agreements in existing accounts. Growth through new logo capture is essential for success in the role. You’ll sell CSPs to existing customers and renew, upsell and cross‑sell into other service product segments. Building customised solutions from an extensive suite of service offerings, you will sell to buying groups such as CIO, VP, Director of Facilities/Security, Procurement, and others. Develop Pipeline: Work with real decision makers to assess need, gain agreement on a business case, justify why we are uniquely qualified, and set a decision time frame. Expected results: Pipeline is 3:1 over target. Proposal Construction: Construct winning proposals. Expected results: Proposals include the quote, business case and why we are uniquely qualified. Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, price and competition. Expected results: Final negotiations lead to go or no‑go decisions timely. Market Focus: Identify, prospect and develop pipeline specific to assigned markets and/or geographies. Expected results: Pipeline reflects opportunities in assigned market(s). Solution Focus: Identify and develop pipeline specific to assigned service solutions, including maintenance services, SaaS solutions and managed services. Collaborate with Subject Matter Experts: Collaborate with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts and service solution partners as needed to create and deliver winning proposals. Expected results: Business case and solution result in winning proposals. Manage Accounts: Maintain and cultivate relationships with existing customer accounts. Expected results: Ensure high customer satisfaction while meeting revenue and profit targets. Establish and Measure Market Awareness: Develop market awareness by engaging in networking activities, delivering impactful presentations, attending relevant industry events and actively participating in industry associations. Expected results: Generate new pipeline opportunities. Perform other duties and responsibilities as requested or required. What You’ll Need We look for a sales professional with a hunter mentality who excels at creating and closing opportunities by using a consultative approach. You’re skilled at generating your own leads through cold calling, research, networking and driving your territory and/or vertical market. You have a proven history in selling through the full cycle and are accustomed to varied sales cycle lengths. You are collaborative and skilled at working with other sales professionals and cross‑functional teams as part of the sales process. Strong affinity for problem solving Motivated, driven and results‑oriented Desire to learn, understand and apply service solutions to customer challenges Ability to build customer confidence and cultivate business relationships Ability to work autonomously and as part of a team Proactively source opportunities Ability to adapt to business changes and influence others, building consensus Basic skills in Microsoft Office Strong presentation and communication skills Requirements Education: Bachelor’s Degree or other equivalent degree.Minimum Experience: Minimum of 3 years of previous B2B full‑cycle sales experience. Proven history of achieving sales goals in a consultative based, non‑transactional sales environment. Company Benefits And Perks Company Holidays and Paid Time Off Immediate comprehensive benefit plan (medical, dental, etc.) Employer contribution to RRSP Work environment committed to safety Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan Corporate Social Responsibility Day And much more… Convergint is committed to a culture of inclusion and diversity and is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. #J-18808-Ljbffr