Customer Support Specialist
3 weeks ago
OverviewBe among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. This range is provided by Uline. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$35.00/hr - CA$40.00/hr(English / French)LocationToronto Branch3333 James Snow Parkway, Milton, ON L9T 8L1PositionCustomer Support Specialist - Bilingual (English / French)Pay from $35 to $40 per hour with significant growth and earning potentialFull-Time Hours: Monday - Friday, 9:30 AM to 6 PM.Why Customer Service at Uline?Learn: In-depth training helps you sharpen communication and problem-solving skills.Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.Connect: Build strong relationships in our collaborative in-person setting with regular team events.Position ResponsibilitiesProcess customer orders, make product recommendations and handle account inquiries using world-class technology.Be a product and solutions expert We’ll equip you to answer product, pricing and shipping questions quickly and confidently.Build business relationships with customers over phone, email and chat.Understand customer needs and recommend Uline's best solutions.Help customers navigate Uline's website and online ordering.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Excellent problem-solving, listening and communication skills.Prior customer service experience is a plus, but if you are eager to learn, we will train youBilingual (English / French) - fluent in both verbal and written forms.BenefitsCompany-paid extended health coverage and RRSP with 6% employer match that starts day oneMultiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksOn-site café, outdoor patio and first-class fitness center.Monthly employee-appreciation events.Opportunities for community involvement.Best-in-class, clean, modern facilities.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer.(#IN-TORCS)Our employees make the difference and we are committed to offering exceptional benefits and perks Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more.Additional job dataSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: WholesaleReferrals increase your chances of interviewing at Uline by 2x. Get notified about new Customer Support Specialist jobs in Cambridge, Ontario, Canada.Related openingsCustomer Experience Specialist (12 Month Contract) — Cambridge, Ontario, CA$31.00-CA$36.00Customer Service and Operations Specialist — Hamilton, Ontario, CA$31.00-CA$36.00Customer Service / Technical Support Rep (Onsite) — Milton, Ontario, CA$31.00-CA$36.00Sr. Customer Support Specialist, Flight Planning — Milton, Ontario, CA$31.00-CA$36.00 #J-18808-Ljbffr
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