Account Director, Brand Experience

3 days ago

Old Toronto, Canada Marks Full time
p>Role:

The Senior Account Director is the face and leader to our clients and internal teams. They partner with creative and strategy teams to provide brand consultation, perspective, and recommendations to clients. The Senior Account Director is responsible for managing and developing meaningful senior level client relationships at a director level and above, fiscal management for assigned business, training, mentoring, and motivating team members, and seeking out opportunities with new business while growing existing accounts.

Core Expectations:

As an ambassador for MARKS externally and internally, you are expected to:

  • Always conduct yourself with professionalism
  • Represent and project the values of MARKS
  • Be able to articulate what MARKS does and our competitive points of difference
  • Seek opportunities to position the organization for competitive advantage

As a senior leader of MARKS, you are expected to:

  • Fully and independently own your responsibilities and deliverables
  • Inform decisions to protect and serve the best interest of the organization
  • Manage the delicate balance of delivering outstanding work, ensuring profitability, fostering client satisfaction, and maintaining a motivated team.
  • Have a strong understanding of MARKS services, products, processes, and protocol and continue to learn
  • Be able to articulate MARKS services, products, processes, and protocol as related to your department
  • Regularly communicate with your team(s) and management
  • Foster internal collaboration by actively engaging with cross-functional teams, encouraging seamless communication, and promoting a collaborative work environment.

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