Customer Service

2 weeks ago


Markham, Canada The Body Shop Full time
p>About The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. p>

The Body Shop is committed to generating positive economic, social and environmental impact. You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

More about the role
  • Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes.
  • Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
  • Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
  • Open availability for evening, weekend, and holiday shifts.
  • Training hours for you & your team as needed.
  • Ability to make connections with Community Partners to drive local activism.
  • Opportunities to grow within the Brand.
  • Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop.
Talent Drivers

Personal Conduct

Commerciality

Purpose

We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all.



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