Services Lead, Stores

4 weeks ago

Ottawa, Canada SEPHORA Full time

Services Lead, Stores - Full Time Join to apply for the Services Lead, Stores role at SEPHORA. Job ID: 276759 Store: ON‑Rideau Centre (0518)Address: 50 Rideau St, Ottawa, ON K1N 9J7, Canada (CA) Position type: Full Time, Regular. Responsibilities Sales Experience – Ensure all Beauty Advisors properly execute Sephora’s selling model, be aware of the store’s sales performance and opportunities, and align the department specific team member with goals. Visual Merchandising – Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels and execute any animations and updates as needed. Passionate about Clients – Regularly act as the Manager on Duty within the store. Engage with cast and clients on‑stage whenever possible. Entrepreneurial Spirit – Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs and adjust staffing levels as needed to meet client expectations. Talent Champion – Participate in the interviewing process as needed for the World team. Employee Engagement – Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work‑Life Balance, Respect for All, Teamwork, & Initiative. Qualifications One to three years’ experience in a similar role at a similar volume store or equivalent internal experience. Proven ability to influence peers and provide feedback. Strong client service skills. Effective time management and problem‑solving skills. Benefits Comprehensive medical & dental benefits, paid vacation and competitive bonus structure. Extensive training and opportunities for career growth. Positive work environment with a team of talented professionals. Additional Information Referrals increase your chances of interviewing at SEPHORA by 2x. #J-18808-Ljbffr

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