Pharmacy Compounding Lead

Overview Join to apply for the Pharmacy Compounding Lead role at Shoppers Drug Mart Specialty Health Network. Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Why this role is important Basic Function The Pharmacy Compounding Lead is responsible for developing, organizing, and overseeing all activities related to pharmacy compounding. Responsibilities also include all administrative duties related to the scheduling and dispensing of compounded medications. The Pharmacy Compounding Lead communicates with physicians, nurses, pharmacists, other parties involved in providing healthcare to the patient, other Shoppers Drug Mart Specialty Health Network (SDMSHN) team members, and patients to ensure adequate quantities of compounded medications are dispensed at all times for continued patient care. The Pharmacy Compounding Lead coordinates relevant information with the customer service, reimbursement services, operations and finance departments regarding medication dispensing and appropriate billing. Nature and Scope The Pharmacy Compounding Lead plays a pivotal role in leading SDMSHN Pharmacy Teams to ensure that pharmacies are adhering to SDMSHN compounding policies and procedures that are compliant with regulatory authorities as well as NAPRA and USP 800/797/795 guidelines. The incumbent must possess a thorough knowledge of pharmacy practices and should possess a complete understanding of pharmacy processes related to medication use, patient eligibility, and billing accuracy. The Pharmacy Compounding Lead will be called upon to support and/or lead special initiatives and projects as required by the Pharmacy Supervisor and/or Specialty Pharmacy Manager. What You Will Do Perform sterile preparation technical tasks and delegate as required Develop, regularly review, and update compounding policies and procedures applicable to all SDMSHN Pharmacies Collaborate with SDMSHN Pharmacies to ensure competency of cleaning and disinfecting personnel Develop and maintain the compounding training and assessment program for all SDMSHN Pharmacies Collaborate with SDMSHN Pharmacies to ensure compounding facilities and equipment are maintained, calibrated or certified according to manufacturer specifications Evaluate semi-annual clean room reports and work with Specialty Pharmacy Managers on corrective actions Collaborate to ensure mandatory and supplementary compounding references are available and updated regularly Attend external continuing education compounding courses to stay knowledgeable in current practices Support Pharmacists in technical tasks related to medication preparation and patient files Engage in Clean Room Activities and quality control/sterility testing Perform sterile compounding following NAPRA/USP 800/797/795 guidelines with proper aseptic technique and pharmacist/pharmacy technician checks Check final compounded product and ensure adequate inventory of clean room supplies Review prescriptions for completeness and triage production/workflow Enter demographic, payer information, clinical notes, and prescriptions into systems; generate medication labels Label and prepare medications for pharmacist/technician review; file dispensing documents per regulations Follow up on deliveries/back orders; contact physicians to obtain reorders timely Conduct product verification and coordinate medication and infusion equipment to ensure continuity of therapy Escalate clinical verification and patient counselling to the Pharmacist when needed Maintain inventory levels and ensure proper storage, handling, and disposal per SOPs/regulatory requirements Process credit card billings and ensure order accuracy; maintain record-keeping and privacy compliance Adhere to Required Operating Procedures (ROPs) and SOPs; transfer calls appropriately Assist with final checks of prescriptions prepared by other Pharmacy Assistants Report adverse events and product technical complaints per policy Demonstrate teamwork and align with Blue Culture and Core Values Perform other duties and lead special projects as required by Pharmacy Supervisor/Manager What You Will Need Pharmacy Technician certification and registration with the Provincial College of Pharmacy Five (5) years of relevant pharmacy experience with at least 1 year of sterile compounding experience and/or training (or equivalent) Previous sterile (hazardous and non-hazardous) compounding experience is an asset Knowledge of USP797/USP800/NAPRA Standards is an asset Excellent organizational skills with attention to detail Ability to work collaboratively in a team environment Ability to manage multiple demands under time constraints Excellent verbal and written communication skills Strong problem-solving skills Knowledge of Pharmacy software systems and MS Office applications Flexible and adaptable to changing responsibilities, including rotational shifts Overtime may be required occasionally Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will gain experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed At Shoppers Drug Mart Inc., we seek great people to strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Details Employment Type: Full time Type of Role: Regular Shoppers Drug Mart Inc. recognises Canada's diversity and provides accommodation upon request for applicants with disabilities in recruitment and assessment, and when hired. We comply with laws as part of our Code of Conduct. 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