Customer Experience Manager
3 weeks ago
OverviewCustomer Experience Manager - Remote Position. AO Globe Life is seeking a dedicated Customer Experience Manager to elevate our client service and support Canadian families with their financial needs.Your Key Contributions:Provide world-class customer service across various communication channels (phone, email, chat) to clients with inquiries about our insurance products and services.Patiently and clearly explain policy details, benefits, and application processes to ensure client understanding.Efficiently resolve client issues and concerns, escalating complex matters when necessary, while maintaining a high level of professionalism.Maintain accurate and detailed records of all customer interactions.Contribute to a positive and collaborative team environment, always seeking to improve the customer journey.What Makes You a Perfect FitOutstanding written and verbal communication skills with a clear, empathetic, and professional tone.A natural problem-solver with a strong ability to de-escalate situations and find effective solutions.Exceptional organizational skills and meticulous attention to detail.Proficiency in using CRM software and other customer service tools.Ability to work independently while also being a strong team player.LLQP license is required (we offer robust training and support to help you achieve this important qualification).Why Choose AO Globe Life?Impactful Role: Directly contribute to client satisfaction and peace of mind.Growth Opportunities: Pathways for career advancement within our customer service or other departments.Comprehensive Benefits: Enjoy health, dental, and vision coverage to support your well-being.Supportive Culture: Work in a friendly and collaborative environment where your contributions are valued.Flexibility: Options for remote work, providing excellent work-life balance.Are you ready to be the face of exceptional service? We’d love to hear from youAbout AO Globe Life: AO Globe Life is a leading provider of life insurance and financial services dedicated to helping Canadians achieve financial security. We pride ourselves on our commitment to our clients and fostering a supportive work environment.Equal Opportunity Employer: AO Globe Life is an equal opportunity employer and values diversity. We encourage all qualified candidates to apply, regardless of race, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidate must reside in Canada to apply.Are you willing to invest in the license process financially?Do you require sponsorship or a visa to work? #J-18808-Ljbffr
-
Customer Experience Consultant
4 days ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref 00014684 Closing Date : 2025-12-28 4:00 PM Attachments : View our CEC Recruitment Video About HSS As...
-
Customer Experience Consultant
4 days ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref Closing Date : 4:00 PM Attachments : View our CEC Recruitment Video About HSS As the Western...
-
Southwestern Ontario, Canada Customer Experience Full timeA health services organization is seeking a Customer Experience Consultant for a full-time position. This role involves responding to customer interactions, ensuring high-quality service, and processing documents accurately. Ideal candidates should possess strong communication skills and a commitment to customer service. The position offers a competitive...
-
Southwestern Ontario, Canada Customer Experience Full timeA health services organization is seeking a Customer Experience Consultant for a full-time position. This role involves responding to customer interactions, ensuring high-quality service, and processing documents accurately. Ideal candidates should possess strong communication skills and a commitment to customer service. The position offers a competitive...
-
Customer Experience Manager
4 weeks ago
Saskatoon, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada American Income Life Full timeAbout the job Customer Experience Manager We are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity. We are currently seeking a candidate as our Customer Experience Manager. The ideal candidate for this role would have a resilient personality, a positive attitude and a desire...
-
Customer Experience Manager
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada American Income Life Full timeAbout the job Customer Experience ManagerWe are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity. We are currently seeking a candidate as our Customer Experience Manager. The ideal candidate for this role would have a resilient personality, a positive attitude and a desire...
-
Customer Success Representative
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Conquer Experience Inc. Full timeCustomer Success Representative (Health Systems Segment)Location:Remote (Canada) EST PreferredCompany:Conquer Experience | Creators of PeriopSimEdTech / Healthcare SimulationEmployment Type:Full-time, RemoteAbout UsAt Conquer Experience , we make education an experience . We’re a passionate, innovative team with a strong foundation in gaming, virtual...
-
Customer Experience Program Manager
2 weeks ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Barracuda Networks Full timeJob ID 26-363Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service...
-
Operations Manager, Customer Experience
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bree Full timeAbout BreeBree is a consumer finance platform that brings better, faster, and cheaper financial services to over half the Canadian population who live paycheck to paycheck. We were part of Y Combinator in 2021 and raised a $2M seed round shortly after. We are growing at a double-digit monthly rate and are profitable. Our culture is defined by high ownership,...
-
Director, Customer Experience
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Farber Group Full timePosition: Director, Customer Experience Location: Remote (Canada)Industry: Financial ServicesDepartment: MarketingEmployment Type: Permanent/FulltimeJob ID #16749983 Company Information Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established...
