H&M Sales Advisor

2 weeks ago


Toronto, Canada H&M Full time

About the Role As a Sales Advisor, you will provide excellent customer service, welcome and guide customers, promote our products, support garment care, maintain a clean sales floor, and work closely with the team to deliver an outstanding customer experience. Responsibilities Provide excellent customer service throughout the store and omni‑experience. Introduce customers to fashion trends, stories and products across all areas. Promote and sell products, including the Hello Member loyalty app and in‑store sustainability initiatives. Represent the H&M brand positively at all customer interactions. Assist with commercial and operational actions to meet sales targets. Keep up‑to‑date with fashion trends, brands, and competitors. Share knowledge and best practices with colleagues, give and receive feedback. Follow all procedures, routines and legal requirements. Perform full garment cycle – unpacking, refilling, steaming, and care. Operate fitting room and checkout areas according to best practice. Maintain clear, attractive merchandise displays and visual guidelines. Ensure good stock levels with regular replenishment routines. Support in‑store omni services and technology tools. Participate in opening, closing and other operational duties. Qualifications Passionate about fashion and the in‑store experience. Motivated by creating a great customer experience. Communicative, creative, curious, flexible and action‑oriented. Enjoy collaboration in a dynamic environment. Prior sales experience in a retail or service setting. Experience in customer service within fashion or similar industries. Benefits & Development We value diversity and inclusivity. Employees receive a staff discount on all H&M Group brands, a comprehensive benefits package including health insurance, wellness programs, retirement match, paid leave, and community days. All staff are eligible for our H&M Incentive Programme and have access to global development opportunities. Equal Opportunity & Accommodations We are committed to providing reasonable accommodations for applicants with disabilities. If you need assistance during the application or interview process, please contact https://hm.ethicspoint.com and use Ask a Question. Compensation H&M assesses this role’s compensation range based on location and qualifications. The listed range may be adjusted in the future. #J-18808-Ljbffr


  • H&M Sales Advisor

    2 weeks ago


    Toronto, Canada H&M Full time

    As a Sales Advisor, you will deliver outstanding customer service, welcome and guide customers through the store and omni‑channel experience, promote and sell H&M products, and support the Customer Loyalty App. You will also maintain garment care and presentation, keep the sales floor and back‑of‑house organized, and collaborate with your team to...

  • H&M Sales Advisor

    2 weeks ago


    Toronto, Canada H&M Full time

    As a Sales Advisor, you will deliver outstanding customer service, welcome and guide customers through the store and omni‑channel experience, promote and sell H&M products, and support the Customer Loyalty App. You will also maintain garment care and presentation, keep the sales floor and back‑of‑house organized, and collaborate with your team to...

  • H&M Sales Advisor

    2 weeks ago


    Toronto, Canada H&M Full time

    As a Sales Advisor, you will deliver outstanding customer service, welcome and guide customers through the store and omni‑channel experience, promote and sell H&M products, and support the Customer Loyalty App. You will also maintain garment care and presentation, keep the sales floor and back‑of‑house organized, and collaborate with your team to...

  • H&M Sales Advisor

    2 weeks ago


    Toronto, Canada H&M Full time

    About the Role As a Sales Advisor, you will provide excellent customer service, welcome and guide customers, promote our products, support garment care, maintain a clean sales floor, and work closely with the team to deliver an outstanding customer experience. Responsibilities Provide excellent customer service throughout the store and omni‑experience....

  • H&M Sales Advisor

    2 weeks ago


    Toronto, Canada H&M Full time

    About the Role As a Sales Advisor, you will provide excellent customer service, welcome and guide customers, promote our products, support garment care, maintain a clean sales floor, and work closely with the team to deliver an outstanding customer experience. Responsibilities Provide excellent customer service throughout the store and omni‑experience....

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    2 weeks ago


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